System Administrator Level 2-FFPP-8916

Security Clearance Requirement

To be considered for this position, you must have an active TS/SCI with Full Scope Polygraph security clearance (U.S. citizenship required).

Key Responsibilities

• Manage and monitor IT infrastructure, including servers, networks, and cloud environments
• Implement and maintain CI/CD pipelines to automate build, test, and deployment processes
• Troubleshoot system issues and ensure high availability and performance
• Collaborate with development teams to optimize deployment strategies and resolve environment-related issues
• Automate routine tasks using scripting and configuration management tools (e.g., Ansible, Terraform)
• Ensure system security through firewalls, antivirus tools, and access controls
• Maintain documentation for system configurations, processes, and procedures
• Stay current with DevOps trends

Qualifications

• Ten (10) years experience as a System Administrator in programs and contracts of similar scope, type, and complexity
• Bachelor's degree in a technical discipline from an accredited college or university
• Five (5) years of additional System Administrator experience may be substituted for a bachelor's degree
• Strong Linux experience

Required Skills

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Provide assistance to users in accessing and using IT systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support for the escalation and communication of status to management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Provide in-depth experience in trouble-shooting IT systems
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Provide detailed analysis and feedback to management and internal customers for escalated tickets

Compensation

The salary range for this position is $78,000 to $250,000 per year. This range reflects the compensation offered across the locations where we hire. The exact salary will be determined based on the candidate's work location, specific role, skill set, and level of expertise.

Benefits

• Health Coverage: Medical, dental, and vision insurance
• Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
• Retirement Plan: 401(k) plan with company match
• Paid Time Off: Generous PTO, paid holidays, parental leave, and more
• Wellness: Access to wellness programs and mental health support
• Professional Development: Opportunities for growth, including tuition reimbursement
• Flexible work arrangements, including remote work options
• Flexible Spending Accounts (FSAs)
• Employee referral programs
• Bonus opportunities
• Technology allowance
• A diverse, inclusive, and supportive workplace culture