System Administrator Intern

Location: Rochester, NY, On-Site

Schedule

Monday - Friday, 7:30am-4:00pm

Pay

$17.00-$21.00 per hour, based on experience

About the role

As a member of the I.T. team, the IT Intern is responsible for Help Desk Support and on-going maintenance of I.T. infrastructure throughout the corporation. The Intern works closely with technicians and other System Administrators to ensure the corporate I.T. infrastructure is secure, efficient, and effective in meeting corporate goals and end user requirements.

Responsibilities

• Working closely with other members of the I.T. staff, as well as I.T. Management
• Providing support (OS, network, application level) to users with varying levels of computer expertise
• Assisting with the establishment and enforcement of I.T. standards and policies
• Documenting work processes clearly
• Keeping current with industry standard practices and technology advancements and leveraging these within QVI where appropriate

Requirements

• Working knowledge of Microsoft: Active Directory, Office 365, Windows Server, SQL, and Windows OS is a plus
• Working knowledge of administering security infrastructures, such as Internet firewalls, email and web filters, proxies, VPN gateways, and intrusion protection systems is a plus
• Working knowledge of VMware vSphere components and administration of virtual environments is a plus
• Working knowledge of Linux Operating Systems, DNS, DHCP, and IPv4 networking
• Knowledge of HPE Comware Products and ManageEngine is a plus
• Ability to communicate, both verbally and written, with technical and non-technical individuals
• Ability to work outside of normal business hours when necessary
• Positive attitude and work ethic

Physical and/or Environmental Requirements

• Ability to sit for extended periods of time (8-hour shift) in an office setting, utilizing standard office equipment (computer, keyboard, computer mouse, phone, etc.)
• Ability to occasionally move about and navigate through the workplace
• Ability to occasionally lift and carry objects (computer equipment) of up to 25 pounds

Benefits

• Paid Time Off: 10 paid holidays each year, over 3 weeks of PTO (vacation/sick/personal) to start, with additional time after 5 and 10 years
• Health coverage where QVI pays 97–100% of premiums on the most affordable HDHP – free single coverage for employees
• Employer-paid Short-Term & Long-Term Disability Insurance
• Employer-paid Life Insurance
• Annual Retirement Contribution: 5% of gross wages
• Tuition Reimbursement: up to $7,000 annually
• College Scholarship Programs for employee dependents
• Annual discretionary bonuses (for non-commission roles)
• $1,500 Employee Referral Bonus
• Wellness & Extras: Employee Assistance Program (EAP) & Wellness perks (on-site nurse, biometric screenings, chronic condition support, cash incentives for healthy living programs and challenges)
• Free on-site electric vehicle charging stations and cash reimbursement toward the purchase of qualified EVs