System Administrator II, Virtualization

About the role

This position is a high-level professional role responsible for virtual server and desktop environments. Duties include designing, implementing, maintaining, and troubleshooting CSCC’s virtualization environments. The role may require limited project leadership and serves as the subject matter expert for assigned systems.

Responsibilities

• Systems Administration: Plan, install, configure, operate, develop, modify, maintain, and repair virtualized systems, software, and applications; install and configure physical servers (OS, applications, tools); design, build, operate, and maintain virtualization infrastructure per College needs and best practices; ensure minimum service interruptions by analyzing performance, scalability, and availability; develop and execute performance tuning strategies for mission-critical virtualization systems; analyze, test, and troubleshoot assigned systems; maintain confidentiality of College information.
• Support & Reporting: Perform Tier 3 troubleshooting and serve as escalation point for unresolved Tier 1 & 2 issues; schedule system downtime with end users and technical staff per change management procedures; document solutions and SOPs; ensure compliance with policies and procedures; understand and document technical requirements for new services or enhancements; advise on technological decisions and provide implementation estimates; support assigned environments to meet requirements and performance goals; identify reusable/preconfigured components to assemble solutions; collaborate with stakeholders to meet design requirements.
• On-Call: Required to serve on On-Call/On-Duty rotations for after-hours support with 24/7 availability.

Requirements

• High School Diploma or Equivalency.
• At least three (3) years of progressively responsible technical experience managing virtualization environments.

Knowledge, Skills, & Abilities

• Knowledge of: server and desktop virtualization using VMware vSphere, VMware Horizon, and Microsoft Hyper-V; enterprise SAN systems; networking as it relates to virtualization; server hardware monitoring and troubleshooting; Business Continuity & Disaster Recovery; server and desktop operating systems and management; system monitoring and logging.
• Skilled in: verbal and written communication; operating job equipment; planning, scheduling, and organizing work; general typing; application of job software programs; application of technical skills in area of specialization.
• Ability to: think creatively and exploit opportunities; simplify and synthesize complex situations; work independently with initiative; develop and maintain effective working relationships across the College; work effectively with persons of varying cultures; analyze technical problems, troubleshoot, and draw conclusions; perform light manual labor for extended periods; maintain confidentiality; keep accurate and complete records; coordinate multiple activities and tasks; exhibit flexibility in schedule and tasks; apply technical and analytical applications.

Work Nature & Location

Hybrid opportunity in Columbus, OH. Required to serve on On-Call/On-Duty and on-site if required.