System Administrator I, Windows

Commitment to Mission At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration. Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium. This Commitment Supports Lone Star College System's Strategic Goals Opportunity through financial resilienceLeading in academic excellenceStrength in culture and talent developmentConnections through bridges of prosperity Great Colleges to Work For® Lone Star College System is proud to be recognized as a Great Colleges to Work For® institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered. Campus Marketing Statement Lone Star College-System Office, University Park With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step. Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu . Lone Star College System Office employees are based at one of two System Office locations: The Woodlands and University Park. Both are sites for multiple administrative departments and systemwide training programs. The address is 20515 SH 249 (SH 249 and Louetta Road), Houston, Texas 77070-2607. All applicants must reside in Texas. Job Description PURPOSE AND SCOPE: The System Administrator I, Windows provides assistance with maintaining the integrity of the Windows Server operating system environment. Provides support with file restorations, backups, disk space maintenance, and performance issues. Configures and maintains servers and server applications primarily designated to the local campus server infrastructure. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners. Essential Job Functions Add/remove users from general usage security groups through approved processesApply OS and server software patches and upgradesConfigure/add/develop new server services as necessaryAssist in maintaining the integrity of the campus server environment to include the operating system and server softwareAssist in the deployment of configurations and software to servers and workstationsAdminister and troubleshoot networked printers and campus print servers to allow continuing compatibility and functionalityCreate and maintain SOPs for supported servicesEnsure established IT methods are followed; works within job specific deadlines and schedules set by supervisor, escalate issues that are more complexProvide routine DNS and DHCP support for campusesMonitor and maintain continuity with system software licensing and maintenance agreementsMonitor and deliver patching and security updates for campus workstations and serversProvide recommendations regarding hardware and system software planningMaintain tasks, projects and activities in the IT system of Record (S-NOW)Provide support and administration of system configuration tools such as SCCM, SCEP, and SCOMRepair and recover from hardware or software failures of campus servers, coordinate and communicate with impacted constituenciesRun risk assessment on campus servers and resolve reported vulnerabilities to mitigate the risk to the systemsProvide assistance with VDI images and profile management systemsTroubleshoot server or access problems as reported by usersResponsible for other reasonable related duties as assigned Knowledge, Skills & Abilities Knowledge of learned routines, procedures, practices and skills that are more complexDemonstrated analysis skills, knowledge of business process review functions, and knowledge of process design, and project managementAbility to work in cooperation with developers, analysts, managers, and consultantsAbility to deal with somewhat complex problems that must be broken down into manageable piecesUnderstands relationships between problem components and prioritizes themUtilizes knowledge, experience, and available resources to find solutionsParticipate in formal or informal group problem solving for immediate issues and to collaborate with team and shares relevant information with those who may be affected by decisionsAbility to convey technical or complex information to others in non-technical termsAbility to recognize immediate obstacles to completing work and initiate action to address a need without being directedKnows and follows standard operating procedures and define departmental metrics Physical Abilities The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work. Work Schedule And Conditions Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipmentInterface with internal and external contacts as needed to carry out the functions of the positionWork is performed in a climate-controlled office with minimal exposure to safety hazardsMay regularly travel to different LSC locationsMay be fully reassigned to other LSC locations if necessaryMay need to work weekends and outside of core business hours if necessary Required Qualifications Associate's degree and at least 1 year of related work experience, or an equivalent combination of education and experience Preferred Qualifications Entry level certification in areas of responsibility, e.g. MCP, Server+, VCP, Linux+, Security+ or current certification equivalentExperience with Windows Servers or Server applicationsExperience with server hardware and administration, including storage array technology Salary Hiring salary range is: $56,097 - $64,512 Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary. Your Resume Should Provide a Complete Picture Of Your Work Experience. The Resume Should Include The Following Information For Each Position Listed Length of time (specific months and years) of employmentIf the position was full time or part timeIf the position was paid or unpaidLevel of degree completed including date earned.Unofficial transcript for highest earned degree Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted. Benefits Marketing Statement By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more. Special Instructions Go to the Job Search page, click on `My Activities¿ at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment.¿ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume. If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less. How To Apply ALL APPLICANTS MUST APPLY ONLINE ONLY We will not accept application material received via fax, email, mail, or hand delivered. Postings for part-time and adjunct positions are long term postings. To ensure you are receiving notifications on your application(s), you will need to opt into receiving system-generated notifications on your applicant profile. If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview. Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at www.dhs.gov/E-Verify . Lone Star College is an EEO Employer. All positions are subject to a criminal background check.