System Administrator I

Benefits
DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at: System Administrator I.

About the Role

DCCA is looking for TS/SCI w/Polygraph cleared Junior to Mid-Level Systems Administrators with Linux and Windows experience! We have multiple positions open in the Fort Meade/Annapolis Junction area.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manage IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage Linux, UNIX and Windows operating systems and install/load operating system software, troubleshooting, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Optimize system operations and resources utilization, and perform system capacity analysis and planning.
• Provides support for implementation, troubleshooting and maintenance of IT systems.

Requirements

• Must have experience supporting multiple operating systems, such as Linux, UNIX and/or Windows environments.
• Experience with virtualization (to include VMware specifically).
• Some scripting experience.
• IT troubleshooting experience.
• Interest/desire in learning new skills/technologies.

Desired Skills

• Familiarity with networking concepts, or a background in network administration is a plus.
• Storage-Netapp/EMC NiFi.
• Ability to create/write scripts and modify existing scripts – bash, perl, shell, python, etc.
• Security+ or equivalent IAT Level II certification.
• Experience working in a customer service/Tier 1/Tier 2 environment.
• Dataflow experience.

Education / Certifications

• Required: Bachelor’s degree plus 5 years of related experience; or 10 years of experience as a System Administrator without a degree.
• Desired: Security+ or equivalent IAT Level II certification.

Pay

The proposed salary range for this position in Maryland is $118,000 to $152,000. Final salary will be determined based on various factors.

Benefits

• Healthcare.
• Retirement plan.
• Paid disability and life insurance programs.
• Employee assistance program.
• Paid and unpaid leave programs.
• Education assistance.
• Wellness initiatives.

At DCCA, we believe the key to providing our clients with unrivaled services starts with retaining top talent, something we’re able to do through our consistent commitment to building culture and comprehensive benefits.