System Administrator I

Objectives

• Administer Microsoft 365 services, including user access, security settings, and application management.
• Install, configure, and maintain desktop systems running Windows, Linux, and macOS.
• Provide system support for local area networks (LAN) and manage related infrastructure.
• Maintain IT hardware, software, and service inventory across the organization.
• Manage internal help desk operations and coordinate with external IT service providers as needed.
• Support cloud-based business applications (e.g., CRM, ERP, MES) in collaboration with stakeholders.
• Assist with server and infrastructure configuration to support enterprise operations.
• Ensure consistent system performance and contribute to ongoing maintenance and improvement efforts.

Capabilitis

• 2+ years of experience in IT systems support or administration.
• Experience with Microsoft 365 administration and desktop environments.
• Familiarity with Active Directory, DELL hardware, and HP/Cisco networking equipment.
• Proficiency in documentation using tools such as PowerPoint, Visio, Word, and Excel.
• Strong communication skills with a customer service mindset.
• Able to adapt to a fast-paced environment and manage multiple priorities.
• Comfortable working independently and within cross-functional teams.

Preferred Qualifications

• Cisco CCNA, CompTIA, or ITIL Foundation certification.
• Experience with PowerShell scripting and automation.
• Microsoft Desktop Associate certification.
• Exposure to cloud platforms and backup/disaster recovery solutions.

Pay

$75,000-85,000