System Administrator - Harrisburg, PA

Position Overview

The System Administrator is responsible for developing and maintaining the company's IT infrastructure. This individual will manage critical applications, servers and provide/restrict access to them as needed. They are directly in-charge of identifying and implementing current and new technology solutions as it relates to the overall strategy of the company. They keep current with new emerging technology and mentor coworkers as needed. In addition, the System Administrator will perform regular systems and security monitoring and be responsible for handling backup procedures, patches, upgrades, and implementation of new server/systems to ensure that systems are maximally efficient and effective.

Essential Duties and Responsibilities

• Captures and prioritizes technical tasks through a project/job request management system.
• Develops and maintains a project/job request management system to centrally prioritize and schedule technical tasks.
• Makes recommendations for workflow improvements and ways to enhance efficiency and effectiveness; documents as appropriate.
• Keeps projects and service tickets current.
• Identifies project timelines effectively and completes them within the timeline and/or stated service level agreements.
• Participates with direct supervisor in establishing specific goals for the department; implements strategies to achieve these goals.
• Develops, maintains, and supports the management of the company's Information Technology and Information Security program.
• Develops system strategies at the evaluation, design and implementation stages to address business or industry requirements.
• Identifies, evaluates and deploys hardware or software technologies to achieve desired system performance based on the company's strategic goals.
• Manages and maintains IT infrastructure including, but not limited to: Environments: DR/Production/Cloud/etc. Hardware: Servers, PCs, Laptops, Thin Clients, Peripherals Software: Microsoft, Citrix, Cisco, Crowdstrike, Solarwinds, Adobe, financial services products and services, etc.
• Works with third party IT consultants and IT vendors on application and system design, documentation, installations, updates, and support issues.
• Maintains current knowledge of the various technologies utilized by the company; keeps current on all industry-specific emerging technology trends.
• Works independently on special IT projects as assigned by supervisor.
• Assists IT management team with various administrative duties as requested.
• Screens, evaluates, and identifies system design and security related risks with all applicable requests for IT infrastructure changes and implements the best possible solution.
• Reviews periodic system upgrades with various departments to identify potential weaknesses.
• Installs and/or coordinates periodic computer softw re upgrades to maintain a proper security posture.
• Identifies and corrects deviations from new and existing industry standards.
• Maintains an inventory of all hardware, PC software and licensing records.
• Reports pertinent information to management as requested, or according to an established schedule.
• Reviews security reports for various systems and makes recommendations to the Chief Information Security Officer based on findings.
• Compiles compliance information for examiners/auditors.
• Communicates with direct supervisor, other managers, and appropriate staff personnel in order to integrate activities.

Education & Qualifications

• A B.S. or B.A. degree in Computer Science or related field of study preferred, or equivalent related work experience and/or training.