System Administrator

Summary

Provide system administration, maintenance, troubleshooting, and on-call support for the organization’s infrastructure systems and related applications. Support the security, reliability, and performance of servers, virtualization, identity, and core infrastructure services.

Essential Duties and Responsibilities

• Administer and support Nutanix AHV infrastructure, including virtual machines, storage, replication, and performance optimization
• Install new software releases, system upgrades, evaluate and apply patches, and resolve hardware and software issues
• Maintain and support Active Directory, including users, groups, GPOs, DNS, and authentication services
• Administer Microsoft 365 services, including Entra ID (Azure AD), Exchange Online, SharePoint, Teams, and related security controls
• Monitor system performance, capacity, and availability across all infrastructure platforms
• Perform system backups, recovery operations, and participate in disaster recovery testing
• Support and troubleshoot common network protocols and services including TCP/IP, DNS, DHCP, LDAP, HTTP/HTTPS, VPNs, and secure remote access
• Affiliate with endpoint and network security monitoring and respond to security alerts and incidents
• Analyze infrastructure and make recommendations to IT management regarding improvements, risks, and future needs
• Identify opportunities for automation and operational efficiencies
• Provide technical guidance and knowledge sharing to Help Desk staff as needed, promoting best practices, documentation, and skill development
• Participate in audits, assessments, and security reviews as assigned
• Provide professional customer service and collaborate effectively with internal and external team members

Supervisory Responsibilities

This position does not have formal supervisory responsibilities.

Qualifications

• Master's Degree and three (3) years of relevant experience OR Bachelor's Degree and five (5) years of relevant experience OR associate degree and seven (7) years of experience OR High School Diploma/GED and nine (9) years of relevant experience
• 3-5 years of system administration experience required. Medical, healthcare, or clinical systems support experience strongly preferred
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• CompTIA, MCSA/MCSE or M365, MS Azure and ITIL v4 Foundation certifications preferred
• Regularly required to talk or listen. Frequently required to stand, walk; sit; use hands to finger, handle, or feel; and lift and/or move up to 25 pounds. Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and lift and/or move up to 100 pounds. Specific vision requirements for this position are close vision, color vision, and the ability to adjust focus
• The noise level in the work environment is usually moderate
• Occasionally works near moving mechanical parts and may encounter risk of electrical shock