System Administrator

About the role

At Puck, we are Built to Lead. We are a dynamic manufacturing company committed to delivering high-quality products and fostering a team environment where every member plays a critical role in our success. If you are a technically skilled, proactive IT professional with hands-on infrastructure and network experience who thrives on keeping systems running and organizations secure, we want to hear from you.

Responsibilities

• Administering and maintaining servers, endpoints, networks, and cloud-based services to ensure system reliability and production uptime
• Implementing system monitoring, backup, and disaster recovery processes in alignment with ISO 9001 operational control and risk-based thinking
• Ensuring systems supporting manufacturing, quality, and shipping functions are controlled, available, and recoverable
• Partnership with external partners, operations, engineering, and quality teams to minimize downtime and support continuous improvement initiatives
• Planning and executing system changes in coordination with production schedules
• Developing, maintaining, and enforcing IT policies, procedures, and work instructions
• Maintaining asset inventories, access logs, and system documentation to support traceability and audit readiness
• Establishing escalation paths and incident response procedures
• Cybersecurity & CMMC 2.0 Compliance: Coordinating implementation and maintaining security controls aligned with CMMC 2.0 Level 1 / Level 2 requirements, including access control, identification and authentication, system patching, vulnerability remediation, endpoint protection, and incident detection and response
• Maintaining documentation, system inventories, and evidence required for cybersecurity assessments
• Coordinating with internal stakeholders to ensure secure handling of Controlled Unclassified Information (CUI) where applicable
• Continuous Improvement & Risk Management: Using data, incident trends, and audit findings to drive improvements in system reliability and security; evaluating emerging risks and recommending mitigation strategies; supporting business continuity and disaster recovery planning

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field — or equivalent experience
• 3–5+ years of progressive IT experience, including systems administration
• Demonstrated experience with Windows Server and Active Directory, Microsoft 365 administration, network infrastructure (firewalls, switches, VPNs), and backup, recovery, and system monitoring
• Experience supporting compliance, audits, or regulated environments

Skills

• Technical Capacity
• Problem Solving
• Communication Proficiency
• Teamwork

Benefits

• Medical insurance through Wellmark Blue Cross Blue Shield — choice of $2,000 PPO or High Deductible Health Plan (HDHP)
• Employee-only medical premium starting at $120/month
• Free Doctor on Demand virtual visits (covered at 100% on both plans)
• Dental insurance through Delta Dental of Iowa
• Vision insurance through Delta Vision
• Health Savings Account (HSA) — eligible with HDHP enrollment
• Flexible Spending Accounts (FSA) — Health Care, Limited Purpose, and Dependent Care options
• Company-paid Basic Life & AD&D Insurance (1x annual earnings up to $50,000)
• Voluntary Supplemental Life Insurance for employee, spouse, and dependents
• Voluntary Short-Term Disability — replaces up to 60% of income (up to $1,500/week)
• Voluntary Long-Term Disability — replaces up to 60% of income (up to $7,500/month)
• Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance through Mutual of Omaha
• 401(k) retirement plan
• Employee Assistance Program (EAP) through Mutual of Omaha — free, confidential support for emotional, legal, financial, and personal well-being available 24/7/365

Pay

Full-time team members are eligible for benefits beginning the first of the month following 60 days of employment.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM