System Administrator

Essential Responsibilities

• Administer and support core Microsoft technologies, including: Office 365 (Exchange, SharePoint, Teams), Windows Server (Active Directory, DNS, DHCP, Group Policy), Windows 10/11 desktop environments.
• Provide IT support for manufacturing systems, including: Plant-floor PCs, and specialized equipment software, Industrial workstations and barcode systems, Networked printers, label printers, and scanners.
• Manage and support VMware virtualization platforms and enterprise storage systems.
• Maintain system performance and availability of IT systems used in both office and production environments.
• Ensure up time for mission-critical manufacturing systems; respond quickly to system alerts and outages.
• Coordinate and perform system patches, updates, and security fixes.
• Administer user accounts, role-based access controls, and security policies.
• Provide Tier 2 support and escalate issues as needed. Assist with Tier 1 support during peak periods or plant incidents.
• Maintain system documentation, configurations, procedures, and asset inventories.
• Participate in the implementation and rollout of IT projects such as equipment upgrades, new plant technology, and infrastructure expansions.
• Collaborate closely with production, maintenance, and engineering teams to support IT needs on the plant floor.
• Communicate effectively with plant supervisors, operators, and office staff to provide clear status updates on incidents or planned maintenance.
• Afford assistance in identifying and implementing improvements to system reliability and efficiency.
• Follow company change management and incident response procedures to minimize disruption to operations.
• Maintain awareness of how IT systems impact plant production and supply chain processes.

Requirements

• Bachelor’s degree in computer science, information technology, or a related field preferred; an associate’s degree or relevant technical certifications (e.g., CompTIA, Microsoft) may be considered in lieu of a bachelor’s degree.
• 5+ years of IT experience, with at least 2+ years supporting systems in a manufacturing or industrial environment.
• Experience with Microsoft SCCM or similar device management tools.
• Strong experience with Windows Server, Active Directory, and Group Policy.
• Proficiency with Microsoft Office 365 administration.
• Experience with VMware virtualization and basic enterprise storage maintenance.
• Working knowledge of PowerShell scripting and automation.
• Awareness of IT security practices, access control, and endpoint protection.
• Effective communication skills to work with both technical and non-technical users.
• Ability to prioritize and respond quickly in time-sensitive production environments.
• Strong troubleshooting and root cause analysis skills.
• Initiative-taking and dependable; able to work independently and within a team.
• Customer-focused with an initiative-taking approach to system issues.
• Familiarity with networked industrial devices and manufacturing IT (SCADA, MES, PLCs, or HMI systems) is a plus.
• Basic understanding of Linux is helpful but not required.

Benefits

• Health, dental, vision, life and disability insurance
• Bonus plan
• 401k retirement plan with company match
• Company provided Profit Sharing
• Participation in Magid Paid Time Off (PTO) Policy
• 9 Paid Holidays

Pay

The salary range for this position is $84,000 - $109,000. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, geographic location, additional qualifications such as licensure or certifications, market factors, and responsibilities.

Schedule

N/A