System Administrator

About the role

The Systems Administrator will play an important role in maintaining and modernizing the County’s enterprise technology infrastructure. This hands-on position supports servers, networks, communications systems, security, backups, and related infrastructure while working closely with IT teams and business partners. A major upcoming initiative is replacing the County’s network access and wireless infrastructure using Juniper Networks and Juniper Mist. The Systems Administrator will contribute to planning, deployment, configuration, migration, troubleshooting, and ongoing administration of this next-generation network environment.

The role combines project work, hands-on infrastructure support, system administration, and operational responsibilities in a collaborative IT environment. The Information Technology Department delivers reliable, innovative, and impactful technology solutions while serving as a trusted partner to the organization. The team values collaboration, customer focus, civility, accountability, innovation, and agility.

Responsibilities

• Administer and maintain enterprise servers, networks, communication systems, and related infrastructure.
• Monitor system performance, troubleshoot issues, and ensure reliable day-to-day operations.
• Install, configure, patch, upgrade, and maintain server operating systems and software.
• Develop and maintain enterprise backup, recovery, and data-protection strategies.
• Support network and infrastructure installations, relocations, configurations, and repairs at local and remote sites.
• Develop scripts and automation to improve system efficiency and reduce repetitive work.
• Maintain accurate system documentation, equipment inventories, configurations, and operating procedures.
• Collaborate with network, server, database, security, and other IT teams on projects, upgrades, capacity planning, and infrastructure improvements.
• Provide responsive technical support, including rotating 24x7 on-call coverage, while minimizing disruption to County operations.

Requirements

• Strong troubleshooting, analytical, and problem-solving skills.
• Broad knowledge of servers, networking, operating systems, security, backups, and enterprise infrastructure.
• Hands-on technical ability and comfort working with hardware, cabling, configurations, and data center equipment.
• Ability to automate tasks through scripting and improve system efficiency.
• Strong communication, teamwork, and customer-service skills.
• Excellent organization, documentation, and project-management abilities.
• Adaptability and willingness to learn new technologies.
• Strong attention to detail, accountability, and follow-through.
• Ability to remain calm and effective during outages, emergencies, and on-call situations.
• Proactive mindset focused on reliability, security, continuous improvement, and minimizing operational disruptions.

Qualifications

• Bachelor's degree, or equivalent combination of education and/or experience, in Business Administration, Computer Information Systems, or a related field. Related education or experience may be substituted on a year-for-year basis.
• One (1) year of project management and/or program management experience.
• One (1) year of coordinating, facilitating, and/or leading cross-functional teams.
• Ability to obtain Certified Scrum Master (CSM) certification within one (1) year of hire date.
• Possess reliable transportation to work anywhere in the County as needed.

Schedule

• Monday–Friday, 8:00 a.m.–5:00 p.m.
• At least 3 in-office days per week, based on team and business needs.
• On-site work at 200 W. Oak St., Fort Collins, CO.
• Rotating 24/7 on-call support for emergency repairs and critical system issues.
• Weekend, after-hours, or emergency work may be required as part of the rotating on-call schedule.
• Regular, predictable attendance is required; may be required to work during declared local emergencies or disasters.

Benefits

• Medical, Dental, and Vision benefits
• FSA or HSA (depending on the medical plan)
• Short- and Long-Term Disability
• Employee Assistance Program
• Basic Life/AD&D Insurance
• Accident and Critical Illness Insurance
• Retirement Plan 401(a) with employer match
• 457(b) Deferred Compensation
• Generous paid time off, including vacation, sick leave, and holidays