System Administrator

Overview Intelligent Waves is seeking a Systems Administrator to support mission-critical operations for our government customers at Eielson Air Force Base, Alaska. As part of the Operations & Maintenance (O&M) team, you will provide day-to-day administration, support, and maintenance of a large-scale enterprise Big Data environment. The ideal candidate must have 5+ years of systems administration experience, preferably supporting U.S. Air Force environments, along with experience supporting virtualized environments, Virtual Desktop Infrastructure (VDI), Network Attached Storage (NAS), and enterprise IT systems while ensuring high availability, security, and operational performance. In this role, you will administer and maintain servers, storage, workstations, and software; install, configure, troubleshoot, and harden systems; apply patches and security updates; and monitor system health and performance. You will also maintain technical documentation, ensure compliance with DoD and U.S. Air Force standards, and collaborate with cross-functional teams to deliver reliable, customer-focused IT support. Please note: This position is pending contract approval. 🌎 Location: Eielson AFB, AK ✈️ Travel: Up to 50% travel may be required based on mission requirements, including contingency and surge operations. All authorized travel will be reimbursed in accordance with GSA Per Diem rates and the Department of Defense Joint Travel Regulations (JTR). 🛡️ Clearance Requirement: Secret with TS/SCI eligibility Intelligent Waves delivers mission-focused multi-domain operational expertise and innovation to the Government through high-impact technology solutions in cybersecurity, data science, enterprise network & systems engineering, software development, and cognitive human performance. ANYTIME. ANYWHERE. ANY DOMAIN. Since 2006, we have proudly served federal agencies including the Department of Defense. Our ability to operate globally in a wide range of environments, coupled with our deep understanding of customer needs and requirements, enables us to provide cost-effective solutions to support the most complex missions. Adherence to all customer site protocols is mandatory for employees. Responsibilities Customer & Technical Support Deliver end-to-end IT support while maintaining a strong focus on customer satisfaction.Administer and support servers, storage systems, workstations, peripherals, communications devices, and software. System Administration & Maintenance Install, configure, harden, test, maintain, and troubleshoot system changes and updates.Apply operating system patches and security updates in coordination with the NOC, SOC, and program leadership.Perform preventive maintenance and continuously monitor system health, performance, and availability. Documentation & Compliance Create and maintain technical documentation, including system changes, issue resolution, and status updates.Follow configuration management processes and ensure compliance with DoD and U.S. Air Force technical standards. Team Collaboration Work effectively with cross-functional team members, stakeholders, and program leadership.Perform additional duties and responsibilities as assigned. Additional Requirements Travel Ability to travel throughout CONUS and OCONUS, including travel on military and commercial aircraft. Operational Support Willingness to support mission requirements during non-standard work hours, including evenings, weekends, holidays, shift work, and overtime as needed. Qualifications Education Bachelor's degree in Computer Science or a related field, or an equivalent combination of education, training, and experience Clearance Active DoD Secret security clearance with the ability to obtain and maintain a Top Secret/SCI clearance Certifications DoD 8140 IAT Level II certification required (e.g., CompTIA Security+ CE) Required Experience Minimum of five (5) years of systems administration experience, preferably supporting U.S. Air Force environmentsExperience administering Linux operating systems and virtualization platforms (e.g., VMware)Experience with configuration management, fault management, database configuration control, and technical documentationStrong understanding of mission requirements with the ability to evaluate hardware and software capabilities, performance, and limitationsKnowledge of U.S. Air Force communications and IT systems, including applicable Air Force Instructions (AFIs) in the 17 and 33 series (including AFI 33-115 Volume 1) Preferred Qualifications Experience with hyper-converged infrastructure (HCI) solutions Benefits Intelligent Waves offers a generous benefits package including medical, dental, vision, paid PTO, life and disability insurance. We invest in our employees’ futures by contributing with vesting starting from DAY 1, technical training, tuition bonuses, and much more. Clearance Statement Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Only U.S. citizens are eligible for a security clearance. For this position, Intelligent Waves will consider only applicants with current security clearances or those eligible to obtain one. Equal Opportunity Intelligent Waves LLC is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination based on race, color, age, sex, religion, national origin, disability, military and/or veteran status, or any other class protected by applicable state or federal law. As an Affirmative Action and Equal Opportunity Employer, Intelligent Waves is committed to the full inclusion of all qualified candidates and employees. If you need reasonable accommodations for any part of the application or interview process, or to perform essential job functions, please contact humanresources@intelligentwaves.com. A Veteran-Friendly Organization #IW #CJ