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Jobs · Information Technology · Maryland

System Administrator

CTC Group · Fort Meade, MD · 3 wk ago
On-siteInformation TechnologyFull-time

Responsibilities

  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for implementation, troubleshooting, and maintenance of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in troubleshooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Configure and manage UNIX and Windows (or other applicable) operating systems, install/load operating system software, troubleshoot, maintain integrity of and configure network components, and implement operating system enhancements to improve reliability and performance
  • Support the design of systems, mission architecture, and associated hardware
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
  • Analyze and resolve system issues complex problems associated with server hardware, applications and software integration

Requirements

  • Active TS/SCI with polygraph security clearance
  • Level 2 Qualifications: Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree for a total of fifteen (15) years experience.
  • Level 3 Qualifications: Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree for a total of twenty (20) years experience.

Benefits

CTC Group provides a comprehensive benefits package that includes, but is not limited to, Health/Dental/Vision, 401k, PTO and holiday pay, disability and life insurance.

About the Role

CTC Group is seeking System Administrators for a contingent program to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems and to manage IT system infrastructure and any processes related to these systems.

Schedule

Locations: Annapolis Junction / Ft. Meade

Why CTC Group?

We recognize that successful partnerships are based on open and direct communication, mutual respect, and the ability to adapt to evolving capabilities. Our cleared employees bring decades of experience supporting customers in the Intelligence and Defense communities. We specialize in providing engineering, technical, operational support, and training services to Federal government, and Mission Operations.

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