System Administrator

Summary CTC Group is seeking System Administrators, for a contingent program supporting mission-critical IT systems and infrastructure. In this role, you will help operate, maintain, troubleshoot, and optimize complex computing environments while supporting users, resolving technical issues, and ensuring systems remain reliable and mission-ready. You will work across server, storage, network, and operating system environments while collaborating with technical teams and Government customers. Locations: Annapolis Junction / Ft. Meade Responsibilities Provide implementation, troubleshooting, and maintenance support for IT systems and infrastructureManage day-to-day configuration and operation of enterprise IT systemsMonitor and resolve issues affecting servers, storage, networks, client devices, and other system componentsProvide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, escalation, and resolutionAssist users with accessing and effectively using IT systemsTroubleshoot complex system, hardware, software, and application issuesConfigure and manage UNIX, Windows, and other applicable operating systemsInstall and maintain operating system software and implement enhancements that improve reliability and performanceConfigure and maintain network components and supporting infrastructureOptimize system operations, resource utilization, and overall system performancePerform system capacity analysis and planningProvide technical analysis and status updates to Government and internal customers for escalated issuesSupport hardware issue resolution and remain engaged through problem closureSupport system upgrades, maintenance activities, and lifecycle operationsFor Level 3 positions, support the design of systems, mission architectures, and associated hardwareFor Level 3 positions, analyze and resolve complex issues involving server hardware, applications, and software integration Requirements Active TS/SCI with polygraph security clearanceBachelor’s degree in a technical discipline from an accredited college or university is requiredFive (5) years of additional System Administrator experience may be substituted for a bachelor’s degreeExperience supporting, troubleshooting, and maintaining enterprise IT systemsExperience working with operating systems, servers, networks, storage, and related infrastructure Level 2 Qualifications Ten (10) years experience as a System Administrator on programs and contracts of similar scope, type, and complexity is required Level 3 Qualifications Fifteen (15) years experience as a System Administrator on programs and contracts of similar scope, type, and complexity is required #CJ Why CTC Group? We recognize that successful partnerships are based on open and direct communication, mutual respect, and the ability to adapt to evolving capabilities. Our cleared employees bring decades of experience supporting customers in the Intelligence and Defense communities. We specialize in providing engineering, technical, operational support, and training services to Federal government, and Mission Operations. CTC Group provides a comprehensive benefits package that includes, but is not limited to, Health/Dental/Vision, 401k, PTO and holiday pay, disability and life insurance. CTC Group provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, genetic information, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner status, gender (including sex stereotyping), medical condition (including, but not limited to, cancer related or HIV/AIDS related) or sexual orientation in accordance with applicable federal and state laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by JazzHR 5DJzv4jgeM