SY 26-27 Operations Coordinator (Immediate Opening)

About the role

Prospect Schools is a high‑performing, intentionally diverse K‑12 college preparatory charter network serving nearly 3,000 students across seven schools in Brooklyn. The organization is growing and expanding its network across Brooklyn from 6 to 9 schools in the coming academic year. Prospect Schools models its curriculum on the renowned International Baccalaureate program, a rigorous program that raises the level of academic responsibility for students while preparing them to be global citizens. The network is dedicated to the mission of preparing a diverse student body to have a positive impact on society and develop a lifelong passion for learning, guided by the core values:

• Curiosity – Develop sound judgment and intellect by asking questions confidently and thinking critically
• Care – Support others by grounding every action in empathy while championing equity and inclusion
• Persistence – Grow and learn by solving problems with determination, creativity, and tenacity
• Passion – Succeed by approaching challenges with excitement, enthusiasm, and self‑assurance

Responsibilities

• Front Office management: Greet visitors and follow proper visitor sign‑in protocols; Manage front desk and office space
• Family Communication: Maintains and manages family facing communications; Writes official school letters, creates flyers, and drafts email announcements; Manages a high volume of internal and external communications including the primary phone line and email account for the school; Manages requests for interpretation services and translations into Spanish
• Student Data & Compliance Support: Support Registrar with student information management & compliance reporting; Support with issuing student working papers and student enrollment verification letters as needed
• Technology Support: Support the distribution of assigned student technology (e.g., Chromebooks); Maintain main office systems for tracking borrowed & returned student devices; Serve as support for classroom technology concerns, escalating to the Prospect Schools IT Team as needed
• Finance & Facilities Operations: Handle all school‑wide procurement and purchasing through non‑personnel budget items; Restocking and organizing storage rooms and curriculum rooms; Support with daily staff absence email and coverages; Oversee facilities ticketing for special events and family events; Plan and implement trainings and workshops for faculty and staff on operations areas of ownership; Ensure compliance with local, state, and federal laws; Contribute toward the development of standard operating procedures in all areas of influence, and continue to find new ways to improve quality and efficiency

Qualifications

• Bachelor's degree required; master's degree preferred
• Highly organized and attentive to details
• Warm and welcoming
• Collaborative spirit and able to problem solve

Benefits

• Medical, dental, and vision insurance
• Paid Time Off (PTO) or Paid Sick Time (PST) based on date of hire and hours worked per week
• 401(K) and Roth IRA with a 4% employer match with a 3‑year vesting schedule
• Flexible spending accounts, including Transit Commuter Options, Health Care FSA and Dependent Care FSA options
• Ancillary insurance, including Basic Life Insurance, Accidental Death & Dismemberment Insurance, and Short‑Term & Long‑Term Disability Insurance
• Employee Assistance Program with free expert support services