SY 26-27 High School Bilingual Operations Manager

Join School in the Square in reimagining PreK-12th grade education in Washington Heights and Inwood. A tuition-free public charter school founded in 2016, we operate on a "relationships first" philosophy to engage, educate, and empower students, families, and staff. Be part of a 175+ team offering sustainable, rewarding career paths built on collaboration and mutual support.

Why School In the Square?

• Demonstrate care for colleagues, students, and families
• Commit to learning and growing together
• Invest in relationship-building work
• Support each other with competitive benefits including a 6% 401k match, 93% coverage of healthcare premiums, generous full company closures, and PTO policies

Responsibilities

• Main Office Responsibilities:
  • Manage systems for office administration to ensure smooth operation of the school
  • Order and maintain availability of office and classroom supplies
  • Resolve Tier 1 technical issues on student and staff devices and other site technology
  • Communicate and follow up on Tier 2 technical issues with external Tech Support Company
  • Support managers and employees through organization and communication tasks
  • Perform daily tasks such as maintaining the school’s calendar, providing written translations, translating at parent meetings, and preparing event flyers and parent communications
  • Manage the school’s virtual bulletin board with updated, visually appealing announcements
  • Execute duties to ensure smooth operations of the building
  • Assist in logistics and preparations for school events, trips, and activities
  • Manage the school’s inventory of consumable materials (paper, pens, ink, etc.)
• Student Records and Enrollment Responsibilities:
  • Maintain physical and electronic student records to ensure accuracy, confidentiality, and up-to-date information
  • Assist with monitoring student attendance data and support follow-up communication with families
  • Manage student information in ATS (Dept. of Education student database) and the school’s internal student information system
• Family Communication & Engagement Responsibilities:
  • Manage outreach to engage families in their children’s education and maintain open lines of communication
  • Build relationships with families to support ongoing communication and involvement in school activities
  • Serve as facilitator for family concerns and issues, including school policies or facilities issues
  • Organize events to increase family and community involvement and create a welcoming school environment
  • Plan and attend family meetings with the principal on topics of key concern to families
  • Work closely with school, family, and community organizations to increase family involvement
  • Train families in PowerSchool and ParentSquare to access information about their student's progress
• School Environment & Supervision Responsibilities:
  • Arrival & Dismissal: Assist with daily arrival and dismissal duties to ensure student safety and smooth transitions
  • Family/Visitor Support: Serve as a welcoming point of contact for families and visitors to the school

Requirements

• Able to communicate fluently in English and Spanish, with a preference for strong written communication skills
• Solutions-focused thinker with strong communication, planning, and time management skills
• 2+ years of experience in school operations, administrative support, and family engagement
• Strong communication skills and ability to build positive relationships with families and staff
• Proficiency with Google Workspace, Microsoft Office, and school platforms (PowerSchool, ParentSquare, etc.)
• Comfortable providing tech support and troubleshooting for hardware and software
• Committed to building school, family, and community partnerships that support improved student outcomes
• Highly organized, proactive, and detail-oriented
• Self-reflective with the capacity to accept and implement feedback to improve performance
• Flexible and optimistic, with a “whatever it takes” spirit to ensure each student’s success

Benefits

• Ultra-competitive salaries
• Excellent benefits package with employer-paid life insurance
• 401K program with a 6% organizational match
• Longevity bonus
• Generous paid time off
• Access to a federal student loan debt reduction program
• Flexibility on remote work, team-building, and collaboration
• Comfortable and friendly working conditions

Pay

$50,000 - $65,000