Switchboard Operator SCH

Facility: Sisters of Charity Hospital Shift: Shift 2 Status: Part Time w/Benefits FTE: 0.500000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Evenings with Weekend and Holiday Rotation Hours: 3pm-11pm with fill-in as needed Summary: Under the supervision of the Lead Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls. Performs various hospital communications and clerical duties. Responsibilities: EDUCATION High School diploma or GED EXPERIENCE: Experience managing multiple calls at one time of varied urgency and acuity. Call center or similar history is acceptable. KNOWLEDGE, SKILL AND ABILITY Must be able to understand English and comprehend oral instructionMust be able to deal with the public, medical staff and hospital personnel in a courteous and professional mannerMust be able to work under stressful conditionsAbility to exercise good judgment in decision making