Switchboard Operator/Receptionist - Open to Kern High School District Regular and Substitute Employees only -
Responsibilities
- Operate a telephone switchboard system at a District office.
- Greet, direct, receive, and route telephone calls to appropriate departments/personnel.
- Provide information to callers.
- Provide clerical support to other offices as assigned.
- Receive incoming calls and route to proper stations.
- Take telephone messages and distribute to appropriate office/personnel.
- Schedule and reserve usage of meeting rooms.
- Answer questions and provide information regarding school/District office standards, policies, procedures, etc.
- Maintain files as assigned.
- Perform related duties as required.
Employees in this classification receive direct to general supervision from a District office administrator within a framework of well-defined policies and procedures. This position is responsible for the timely and accurate transferal of calls and messages to appropriate District office/school personnel and requires effective communication skills.
Requirements
- One year of general clerical experience, including experience in the operation of a telephone switchboard with receptionist duties.
- Knowledge of correct English usage, spelling, and punctuation.
- Knowledge of standard office procedures and practices.
- Knowledge of word processing techniques and computer software applications.
- Skill to type/word process accurately at a minimum of 35 net words per minute (wpm).
- Ability to operate standard office equipment including computer terminal, calculator, copy machines, and typewriter.
- Ability to understand and follow both oral and written directions.
- Ability to communicate effectively in both oral and written forms.
- Ability to establish and maintain effective work relationships with those contacted in the performance of duties.
A recent five-minute typing certificate must accompany the application to be successful. Certificates must be less than two years old and cannot be completed through an online website. Kern High School District employees who currently work in a position requiring the same or higher minimum typing speed do not need to submit a typing certificate.
A criminal history check will be required of the successful candidate prior to employment.
Pay
Starting salary: $2,786.18 (monthly).
Schedule
- Number of months: 9.4 (to begin as soon as possible).
- Number of hours: 8 daily (working hours 7:30 a.m. to 4:15 p.m.).