Switchboard Operator/Receptionist

About the role

Shriners Children's Texas is looking to hire a Switchboard Operator / Receptionist to answer the main switchboard for the hospital; directing telephone calls to appropriate department or person as well as to greet visitors, vendors and patients.

Responsibilities

• Answer the hospital switchboard telephone promptly and direct calls to proper party or paging staff
• Greet visitors and staff courteously with a smile and direct them to proper personnel, ensuring compliance with HIPAA and security regulations
• Issue visitor passes to authorize persons and give clear and concise instruction on hospital rules and regulations
• Announce appropriate overhead pages promptly and accurately
• Accept non-monetary donations and assist in moving them to appropriate areas; make notes of donor name, time, and donation details in the Security rounds log book
• Accept monetary donations and deliver sealed envelope to Business Office; make notes of donor name, time, and amount donated (if known) in the Security rounds log book

Required Qualifications

• Bi-lingual English / Spanish

Preferred Qualifications

• High School diploma / GED
• 2 years receptionist experience