Switchboard Operator (Part Time)

Key Responsibilities

• Answer and route multi-line telephone calls accurately and professionally
• Create, maintain, and organize filing and record-keeping systems
• Maintain accurate logs and records
• Copy, scan, and distribute documents and materials
• Cookmate communication between departments, staff, and external contacts

Qualifications

• Strong experience working with phones in a work environment (switchboard experience preferred)
• Comfortable handling a high volume of calls while multitasking
• Basic computer skills (typing, data entry, email, and use of simple systems)
• Experience working in an office setting is preferred
• Ability to stay organized, follow instructions, and remain professional under pressure

About The Role

The Utah State Developmental Center (USDC) is seeking a dependable, self-motivated individual to fill an Office Clerk III position supporting our Switchboard operations. USDC is a state-operated facility in American Fork that provides services and support for individuals with intellectual and developmental disabilities who live on campus. Staff in this role help ensure phone calls and information are handled accurately and routed to the appropriate areas so residents, families, and staff receive timely support. This position focuses heavily on phone communication and call handling. The workload fluctuates throughout the day, ranging from quiet periods to times requiring the ability to manage multiple calls and tasks at once.

Schedule

(PM Night Shift) Saturday and Sunday, 6:00 PM–6:00 AM (12-hour shifts)

About The Agency

The mission of the Utah State Developmental Center is to serve as "a statewide resource center for people with disabilities while promoting opportunity through choice and outcome based support." This will be accomplished by providing critical services, support and resources for the intellectually disabled individuals that reside at our facility.

Benefits

Job Stability: Enjoy the security and reliability of employment within a well-established organization.
Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.