Switchboard Operator--Part Time

About the role

The Switchboard Operator / Receptionist performs all functions necessary at the Reception Desk / Switchboard, supporting world‑class customer service and ensuring a pleasant shopping experience.

Responsibilities

• Answers and directs incoming phone calls in a prompt, friendly and outgoing manner.
• Handles customer and associate questions and requests.
• Distributes applications to prospective new associates.
• Coordinates and schedules appointments for Management.
• Files, copies and performs other clerical assignments as needed.
• Maintains associate bulletin boards; ensures they are current; posts schedules.
• Remains familiar with store layout.
• Remains knowledgeable of all product.
• Remains aware of advertised sales, special events and store layout.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all Company Policies and Procedures.
• Performs all other duties as assigned.

Requirements

Minimum education: High School diploma or equivalent experience.

Physical requirements: Constantly remain in a stationary position (often standing or sitting for prolonged periods); constantly communicate with others; constantly repeat motions that may include wrists, hands and/or fingers; light work moving objects up to 20 pounds constantly, occasionally up to 50 pounds or more (team lift as needed); occasionally work in noisy environments.

Skills

• Ability to calculate figures such as discounts and make change to customers.
• Ability to communicate in a friendly and professional manner to customers and other associates.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computerized Point of Sale register system and computerized PBX system.

Benefits

• Discounts on retail merchandise, restaurants, world‑class resorts and conservation attractions.
• Dental coverage.
• Vision coverage.
• Voluntary benefits.
• 401(k) Retirement Savings plan.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.
• And more!