Switchboard Operator

About the role

The role involves handling customer inquiries and providing support through various communication channels.

Responsibilities

• Handle incoming calls and emails promptly and professionally
• Provide accurate and helpful responses to customer queries
• Follow up on customer issues until resolved
• Update customer records and maintain accurate information

Requirements

• Excellent verbal and written communication skills
• Ability to work independently and manage multiple tasks
• Basic computer literacy, including email and internet usage
• Experience in call center operations is a plus

Qualifications

• High school diploma or equivalent
• Previous customer service experience preferred

Skills

• Customer service skills
• Problem-solving abilities
• Attention to detail

Benefits

• Flexible schedule
• Professional development opportunities
• Competitive compensation package

Pay

$15 - $20 per hour, depending on experience

Schedule

Part-time, flexible hours available

Contact Information

To apply, please submit your resume and cover letter.