SVP of Engineering

Company Overview

Finance of America is a leading provider of home equity–based financing solutions, on a mission to transform how older Americans access and leverage their home equity in retirement. As the largest and longest-operating reverse mortgage provider in the country, Finance of America held 36% of the Home Equity Conversion Mortgage (HECM) market in 2025 and has funded over $17 billion in reverse mortgage volume since 2018—a scale no competitor comes close to matching. The company is now in active transformation, evolving from a traditional lending model into a digitally-enabled, direct-to-consumer fintech platform. With approximately 800 employees and operations spanning wholesale and retail channels, Finance of America is investing aggressively in modern infrastructure, digital customer acquisition, and AI-enabled capabilities to cement its category leadership and unlock the next phase of growth.

About the role

The role is critical for helping Finance of America achieve its vision of becoming a modern, digital-first lender that meets customers where they expect us to be. Delivering world-class customer-facing mobile and web experiences are critical to our plans and we are looking for a senior engineering leader equally passionate about them.

Core Mandate

Deliver outsized business outcomes: materially improve conversion, funnel progression, and speed-to-fund beyond current baselines
Drive an AI-native transformation: embed AI into how we build, operate, and optimize—not incrementally, but fundamentally
Raise the talent bar: upgrade team capability, performance standards, and velocity across the organization
Operate with urgency and accountability: compress timelines, eliminate friction, and deliver results faster than the organization does today

Key Responsibilities

• Leads the strategy, development, delivery, and optimization of Finance of America’s customer-facing digital platforms, applications, and experiences.
• Drives measurable improvements in customer acquisition, funnel conversion, customer progression, funded loan volume, and overall customer experience outcomes.
• Establishes performance objectives, operational metrics, and accountability standards aligned with enterprise growth strategies and business goals.
• Implements artificial intelligence, automation, and modern engineering practices across the software development lifecycle to improve productivity, quality, and delivery velocity.
• Develops and executes an engineering transformation roadmap that increases organizational capability, scalability, innovation, and speed-to-market.
• Builds and maintains a high-performance engineering culture focused on accountability, execution, collaboration, and continuous improvement.
• Oversees the design and implementation of scalable, secure, resilient, and compliant technology architectures supporting digital growth initiatives.
• Enables rapid experimentation, testing, and optimization capabilities across digital channels to support data-driven decision-making and continuous improvement.
• Partners with Product Management leadership to define technology priorities, roadmap execution strategies, and customer experience enhancements.
• Collaborates with Marketing, Operations, Compliance, and Enterprise Technology teams to identify opportunities for process improvement, operational efficiency, and digital innovation.
• Safeguards technology solutions to comply with applicable regulatory, security, privacy, and risk management requirements within the mortgage and financial services industry.
• Communicates clearly, directly, and with a bias toward action and results regarding technology initiatives, organizational performance, risks, strategic priorities, and business outcomes.
• Evaluates emerging technologies, market trends, and AI advancements to identify opportunities that create competitive advantage and business value.
• Operates as an Executive Partner and challenges existing assumptions to push cross-functional leaders toward higher performance.

Qualifications

• Minimum 15 years of progressive technology and software engineering experience, including at least 8 years in senior engineering leadership roles.
• Demonstrated success leading large-scale digital transformation initiatives within financial services, fintech, mortgage lending, or similarly regulated industries.
• Proven track record delivering measurable business outcomes through technology.
• Experience building, leading, and scaling high-performing software engineering organizations.
• Strong knowledge of modern software development methodologies, cloud-native architectures, DevOps practices, API-driven platforms, and digital product delivery frameworks.
• Demonstrated expertise implementing artificial intelligence, generative AI, automation, and machine learning technologies within enterprise environments.
• Experience developing and executing technology strategies and roadmaps aligned with strategic business objectives.
• Strong understanding of digital customer acquisition, web technologies, customer journey optimization, experimentation platforms, and customer-facing digital experiences.
• Ability to influence executive leadership and drive organizational change.
• Strong analytical, problem-solving, and decision-making skills.
• Knowledge of information security, risk management, privacy requirements, and regulatory compliance standards applicable to financial services organizations.
• Demonstrated ability to lead through ambiguity while maintaining focus on execution, accountability, and measurable results.