SVP & General Manager, YourCause from Blackbaud

About the role

As the SVP & General Manager of YourCause from Blackbaud, you will lead ambitious growth strategies, drive near-term growth and profitability, and invest for durable, long-term scale. You will also lead a global, cross-functional organization and build deep customer and market intimacy.

Responsibilities

• Lead with curiosity and conviction. Ask questions, challenge assumptions, and push beyond legacy thinking to reimagine how the business operates today, tomorrow, and grows.
• Operate with urgency mindset. Move quickly from insight to decision to action, favoring progress over perfection and learning through execution.
• Leverage AI and data as force multipliers. Use AI-enabled insight to accelerate growth, improve decision quality, and redesign workflows while maintaining clear human accountability for outcomes.
• Maintain and continue to raise the bar on performance for the entire team. Set stretch goals, establish clear metrics/KPI's and expect excellence, starting with yourself.
• Be a visible learner, an adopter of new tools, continuous learner, and a catalyst for change.
• Balance boldness with discipline. Pair ambition with rigor, courage with judgment, and innovation with financial & governance stewardship.
• Make YourCause from Blackbaud the fastest-moving, most innovative, and most admired company in the market.

Leadership Traits

• Deep alignment with purpose and performance. Energized by mission-driven work and driven by the opportunity to scale social good through technology.
• Proven AI-first growth leader. Experience leading growth inside complex, high-growth organizations across technology, education, and/or the nonprofit ecosystem.
• True P&L ownership with bold outcomes. Current or recent P&L owner with a track record of accelerating growth, placing smart bets, and delivering outsized results.
• Scaled global SaaS leadership. Served at the SVP level (or equivalent) within a global SaaS company ($300M+ in revenue) and led businesses through periods of significant expansion.
• Global operating mindset. Delivered results across North America, Europe, and Asia-Pacific, navigating scale, complexity, and diverse market dynamics with confidence.
• End-to-end general management expertise. Led across sales, marketing, product, services, and customer success—aligning teams around a shared operating cadence that prioritizes speed, clarity, and accountability.
• Builder of growth engines. Designed and executed ambitious growth strategies, including new monetization models, expansion plays, and operating innovations that drive durable P&L performance.
• Credible voice in social impact. Deep domain expertise in Corporate Social Responsibility and Corporate Philanthropy, recognized as a thoughtful, visible industry leader.
• Rule-of-40 discipline. Strong command of SaaS economics and proven ability to deliver results through disciplined combination of top-line growth and margin expansion.
• AI-enabled operator. Design scalable workflows, define performance metrics, build systems that surface truth, and continuously optimize how work gets done—leveraging AI to increase speed without sacrificing accountability.
• Talent magnet and truth teller. Sharp insight into people, building high-performing teams, and making tough talent decisions with empathy and clarity.
• Go-to-market leadership at scale. Deep experience leading SMB, mid-market, and enterprise sales motions as part of an integrated, modern GTM strategy.
• Repeated success scaling businesses. Prior accountability for similar-sized P&Ls and clear history of growing those businesses at pace.
• Strong market presence. Externally facing, comfortable representing the brand with customers, partners, and at key industry events, with travel flexibility as required.
• Values-centered leader. Lead with integrity, communicate transparently, protect confidentiality, and deliver hard truths directly and respectfully.
• Board-ready executive. Experience engaging with Boards of Directors, operating with confidence, clarity, and strategic rigor.

Qualifications

• Deep alignment with purpose and performance. Energized by mission-driven work and driven by the opportunity to scale social good through technology.
• Proven AI-first growth leader. Experience leading growth inside complex, high-growth organizations across technology, education, and/or the nonprofit ecosystem.
• True P&L ownership with bold outcomes. Current or recent P&L owner with a track record of accelerating growth, placing smart bets, and delivering outsized results.
• Scaled global SaaS leadership. Served at the SVP level (or equivalent) within a global SaaS company ($300M+ in revenue) and led businesses through periods of significant expansion.
• Global operating mindset. Delivered results across North America, Europe, and Asia-Pacific, navigating scale, complexity, and diverse market dynamics with confidence.
• End-to-end general management expertise. Led across sales, marketing, product, services, and customer success—aligning teams around a shared operating cadence that prioritizes speed, clarity, and accountability.
• Builder of growth engines. Designed and executed ambitious growth strategies, including new monetization models, expansion plays, and operating innovations that drive durable P&L performance.
• Credible voice in social impact. Deep domain expertise in Corporate Social Responsibility and Corporate Philanthropy, recognized as a thoughtful, visible industry leader.
• Rule-of-40 discipline. Strong command of SaaS economics and proven ability to deliver results through disciplined combination of top-line growth and margin expansion.
• AI-enabled operator. Design scalable workflows, define performance metrics, build systems that surface truth, and continuously optimize how work gets done—leveraging AI to increase speed without sacrificing accountability.
• Talent magnet and truth teller. Sharp insight into people, building high-performing teams, and making tough talent decisions with empathy and clarity.
• Go-to-market leadership at scale. Deep experience leading SMB, mid-market, and enterprise sales motions as part of an integrated, modern GTM strategy.
• Repeated success scaling businesses. Prior accountability for similar-sized P&Ls and clear history of growing those businesses at pace.
• Strong market presence. Externally facing, comfortable representing the brand with customers, partners, and at key industry events, with travel flexibility as required.
• Values-centered leader. Lead with integrity, communicate transparently, protect confidentiality, and deliver hard truths directly and respectfully.
• Board-ready executive. Experience engaging with Boards of Directors, operating with confidence, clarity, and strategic rigor.

Skills

• Deep alignment with purpose and performance.
• Proven AI-first growth leader.
• True P&L ownership with bold outcomes.
• Scaled global SaaS leadership.
• Global operating mindset.
• End-to-end general management expertise.
• Builder of growth engines.
• Credible voice in social impact.
• Rule-of-40 discipline.
• AI-enabled operator.
• Talent magnet and truth teller.
• Go-to-market leadership at scale.
• Repeated success scaling businesses.
• Strong market presence.
• Values-centered leader.
• Board-ready executive.

Benefits

At Blackbaud, we are committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Pay

Competitive compensation package, including base salary, bonus, and benefits.

Schedule

Flexible work schedule to accommodate remote work.