SVP, Email Product Area
About the role
Sinch's vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Sinch Mailgun is one of the most important product areas within Sinch's Customer Communications Cloud. Mailgun helps businesses send, validate, test, optimize, and analyze email at scale through an API-first platform built for developers, marketers, platforms, and enterprise senders. The SVP of Email will lead Mailgun end-to-end as a senior product and engineering leader with clear business accountability, owning strategy, roadmap, execution, team health, and commercial outcomes, working closely with cross-functional teams to accelerate growth, improve customer experience, and establish Mailgun as Sinch's standard for enterprise-grade email. A core part of the mandate will be to build and drive the plan to bring Email into Sinch Build as a Sinch Email offering powered by Mailgun, making email easier to discover, adopt, integrate, and expand as part of Sinch's broader developer and customer communications platform. This role is primarily remote, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO; Seattle, WA.
Responsibilities
- Set the Email strategy and operating model. Own the vision, strategy, priorities, investment choices, and operating rhythm for Mailgun across Send, Optimize, Validate, Inspect, related platform capabilities, and the Email on Acid transition.
- Lead product, engineering, and platform execution. Build and develop high-performing teams with clear ownership,