SVP, Digital Identity and Tech Products
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives.
About the role
We are seeking a visionary SVP to serve as a single accountable leader to interface with our United Health Group Product and Enterprise Digital Experience Technology (EDET) Teams to drive business value. You will oversee and lead the Tech Products, UHG Digital Identity (across all users) and Portfolio Operations teams. This leadership role is accountable for all UHG digital asset roadmaps and managing a complex, high-impact portfolio (estimated at over $385M+) and leading an organization of 300+ FTEs and contractors across the US and India. You will define and execute our integrated digital product portfolio strategy, drive continuous platform innovation, and benchmark performance against industry-leading standards to advance our 'Reimagining Healthcare' agenda.
You'll enjoy the flexibility to work remotely from anywhere within the U.S. For hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Responsibilities
- Provide strategic direction and manage a global, multi-layered organization of over 300+ FTEs and contractors across the US and India
- Serve as the single accountable leader partnering with Enterprise Digital Product and Technology teams to define and execute a modernized, integrated product portfolio strategy that drives customer success
- Act as the single point of contact (SPOC) leader to the business for all engineering capabilities supporting core enterprise platforms across Optum and UnitedHealthcare businesses
- Lead strategic technology planning with Risk, Quality, and Member Experience to align priorities and deliver optimal outcomes
- Drive innovation by shaping scalable technology strategies and solutions that support long-term enterprise goals
- Partner with business stakeholders to enable seamless omni-channel experiences for those we serve
- Formulate and lead both near-term and long-term digital product development strategies and ongoing deliveries
- Benchmark performance against best-in-class standards, advancing the enterprise 'Reimagining Healthcare' agenda and setting a vision to exceed key targets
- Oversee and ensure full accountability for all UHG digital asset roadmaps and an estimated annual portfolio budget exceeding $385+ million
- Strategically leverage advanced technologies, artificial intelligence, and automation to solve complex enterprise problems, unlock opportunities, and deliver tangible business value
- Integrate modern enterprise tools into development plans, set technology goals, align hiring with emerging tech competencies, and actively remove barriers to accelerate team adoption
- Champion the ethical use of technology by embedding transparency, fairness, security, and accountability throughout the entire engineering and product lifecycle
Requirements
- 15+ years of senior-level technology leadership experience directing large-scale product engineering, SRE, or enterprise systems management functions
- 5+ years of experience leading complex, global cross-functional technology teams of 250+ people across multiple countries
- 5+ years of experience managing an annual technology/product portfolio budget of $150M+ with full financial accountability and strategic roadmap ownership
- Experience partnering with executive leadership to define, modernize, and execute integrated digital product portfolio strategies across large-scale business segments
- Proven executive-level communication and influencing skills, with the ability to act as a highly effective SPOC to diverse business partners
- Demonstrated experience aligning technology priorities and outcomes with Risk, Quality, or Member Experience stakeholders
- Deep experience in software engineering, SRE, and modern product management principles
- Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent experiences
Qualifications
- Experience leading Strategy & Portfolio Operations and SRE at an enterprise scale
- Experience driving enterprise adoption of advanced technology tools, including ML/AI
- Identity Management domain knowledge
- Proven track record of leading large-scale digital transformation and platform modernization initiatives across Payer and Provider domains
- Post-graduate degree (e.g., MS in Computer Science, MBA) or industry certifications
Benefits
In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).
Pay
The salary for this role will range from $225,000-$375,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.