SVP, Account Director, MedComms

About the role

As SVP, Account Director, you'll lead strategic client relationships with a strong digital transformation focus. You'll have overall accountability for client partnerships, business growth, and the integration of digital innovation across all account activities. This role requires a forward-thinking leader who can drive significant organic growth while mentoring teams to deliver future-ready healthcare communications solutions.

What You'll Do

• Account Leadership & Management
  • Serve as the primary senior client contact, building C-suite relationships while positioning the agency as a digital innovation partner
  • Lead account planning, financial management, forecasting, and profitability analysis
  • Drive organic growth through strategic planning that identifies digital expansion opportunities
  • Structure and oversee account teams to ensure optimal performance and digital capability development
• Digital Strategy & Innovation
  • Champion digital-first approaches across all client engagements
  • Identify opportunities to enhance traditional medical education with digital components and data-driven personalization
  • Partner with specialists to develop innovative solutions addressing evolving client needs
  • Guide the integration of AI, automation, and analytics to improve campaign effectiveness
• Business Development & Growth
  • Pursue organic growth opportunities through digital expansion and innovation
  • Lead new business pitches with compelling digital value propositions
  • Develop strategic account plans mapping growth pathways through digital transformation initiatives
  • Monitor competitive landscape to identify new business opportunities
• Client Relationship Management
  • Provide strategic counsel and digital thought leadership to clients at all levels
  • Anticipate client needs and proactively recommend digital solutions
  • Lead client meetings and presentations with confidence and digital fluency
  • Foster trusted advisor relationships by consistently delivering strategic value
• Team Leadership & Development
  • Mentor team members with focus on building digital acumen and consultative skills
  • Foster a culture of innovation, continuous learning, and digital experimentation
  • Recruit and retain top talent across traditional and digital disciplines
  • Model collaborative leadership that bridges traditional account management with digital expertise

What You're Like

• A demonstrated leader with the ability to integrate digital strategies into traditional medical education programs
• Experience leading omnichannel campaigns leveraging multiple digital touchpoints
• Understanding of digital analytics, measurement frameworks, and performance optimization
• Familiarity with digital content strategies, formats, and distribution channels
• Experience with digital transformation initiatives within healthcare communications
• Knowledge of AI applications in medical education and HCP engagement
• Proven success in selling digital solutions to healthcare clients

What You'll Need

• 10+ years progressive experience in healthcare account management with 7-8 years in medical education
• Strong track record of client relationship management at senior and executive levels
• Experience leading high-performing account teams
• Proven business development capabilities and successful pitch leadership
• Strong understanding of healthcare industry dynamics, regulations, and stakeholder needs
• Exceptional communication, presentation, and interpersonal skills

What We Offer

• Competitive benefits package, including full group health coverage options, generous 401k match, and various paid time off offerings
• Growth-minded opportunities through VML and WPP, offering training and development programs
• A culture of respect and inclusion, fostering a positive and supportive work environment

Base Salary Range

$125,000—$295,000 USD

Application Instructions

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