Sustaining Engineer

Responsibilities

• Own sustaining engineering support and corrective action development for the Level 3 Toyota Highlander test and mapping fleet across OEM vehicle systems and Zoox integrated AV hardware, from root cause confirmation through fleet wide implementation
• Drive end to end resolution of vehicle and AV system issues, including diagnosis, troubleshooting, root cause analysis, solution development, validation, release, and implementation into the service fleet
• Lead design updates and improvements for Zoox and Toyota components and subsystems to improve reliability, durability, fleet availability, and serviceability across electrical and mechanical systems
• Author and manage Engineering Change Requests and Change Actions, develop and execute validation and test plans, and lead fleet trials to verify long term effectiveness of implemented changes
• Support retrofit campaigns, rework activities, installation trials, and field failure triage, partnering with service, test, and operations teams to restore vehicles to service quickly and effectively
• Partner with suppliers, Manufacturing, and Serviceability Engineering to deliver durable, manufacturable, and serviceable solutions that meet Design for Service and Design for Manufacturing Requirements
• Apply fleet data, technician feedback, and reliability metrics such as MTBF and repeat failure trends to prioritize work, validate corrective actions, and prevent recurrence

Requirements

• BS in Mechanical Engineering, Electrical Engineering, or related discipline, MS preferred
• 5+ years of experience in electrical and mechanical systems engineering within a product development, manufacturing, or sustaining environment
• Demonstrated ability to deliver subsystem level reliability or serviceability improvements using root cause analysis, DFMEA, and validation testing
• Strong communication and documentation skills, proficiency with 3D CAD tools such as CATIA, and ability to work cross functionally in a fast paced environment managing multiple priorities

Key Responsibilities & Skills

• Sustaining Engineering
• Vehicle Reliability & Availability
• Root Cause Analysis
• Design for Service (DFS)
• Design for Manufacturing (DFM)
• Reliability Metrics (MTBF)
• Fleet Data Analysis
• Cross-Functional Collaboration
• Engineering Change Management
• Validation & Test Planning

Technical Skills

• Python / SQL / Databricks
• Vector CANalyzer / CATIA
• DFMEA
• Reliability Testing
• Validation Testing
• Engineering Change Request Management

Education

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, Automotive Engineering.
• Preferred: Master's Degree, MS in Mechanical Engineering, MS in Electrical Engineering, MS in Systems Engineering.

Industry Experience

• Autonomous Vehicles
• Automotive Manufacturing
• Electric Vehicles (EV)
• Fleet Operations
• Vehicle Testing & Validation