Survey Technology Specialist

Rentals

• Engage with the latest Trimble technologies to ensure each unit is optimized and ready for field deployment.
• Cook with rental requests with customers and the sales team via phone, email, and in-person.
• Manage rental tracking using Microsoft Business Central.
• Execute pre-rental inspections and quality assurance testing for all outgoing equipment kits.
• Perform post-rental inspections on all returned equipment, identifying and documenting any issues or damages.
• Oversee the entire shipping and receiving process for all rental gear.

New Equipment Sales

• Embrace the opportunity to work with state-of-the-art geospatial tools and contribute to delivering exceptional customer experiences.
• Ensure all company QA/QC measures are followed and achieved, including loading operating systems, software, firmware, system files, preset settings, and licenses on appropriate devices.
• Test all equipment to ensure it is fully functional and ready for use upon receipt by the customer.
• Work closely with our sales and operation teams to ensure delivery deadlines are achieved.

Other Duties And Responsibilities

• Support our mission to lead in geospatial excellence by assisting in operations and customer interactions with professionalism and technical expertise.
• Resolve a variety of technical issues for walk-in clients, ensuring a positive and efficient service experience.
• Work closely with our operation and supply teams to achieve inventory compliance and maintain inventory control.

Requirements

• Experience with Trimble survey, construction, or MGIS products and software is essential.
• High School Diploma, GED, or equivalent commensurate experience is required.
• Passion for technology and innovation is highly valued.
• Highly motivated and ambitious.
• Ability to speak in a professional manner and communicate well via phone, email or in person.
• Computer Literate – MS Office preferred.
• Collaborate effectively with colleagues to achieve shared objectives.
• Strong time management and organizational skills, with a track record of meeting all weekly and monthly goals.

Preferred Requirements

• Ability to successfully work with multi-level experienced individuals.
• Must be able to interact professionally in all interactions.
• Reliable and timely.
• Demonstrates integrity.
• Able to handle stress.
• Able to multitask.
• Able to work with little supervision.
• Able to present complex technology in a simplified and clear manner.

Knowledge, Skills, and Abilities

• Strong attention to detail and adaptability to handle several tasks simultaneously.
• Proficient in Microsoft Office – Word, Excel, Outlook, Internet, Teams, and SharePoint.
• Excellent interpersonal and public relations skills.
• Excellent verbal and written communication skills.
• Flexibility to work past normal business hours as necessary.
• Computer Skills/Equipment Used: General office equipment (computer, printer, fax, copy machine), scanner, and calculator.
• Computer knowledge in a Windows environment.
• Forklift pallets in warehouse, load and unload delivery trucks.

Physical Abilities

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk, hear, stand, and use hands to grasp, manipulate, or feel objects.
• The employee is frequently required to walk and occasionally required to sit, stoop, kneel, crouch or crawl, climb or balance, and reach with hands and arms.
• May be required to lift, carry, or move and position items weighing up to 50 lbs. as necessary.
• Requires daily work on a computer for 6 hours or more viewing the screen and fingering the keys.
• Able to work in a fast-paced, multi-tasked environment.
• Sitting at a desk for long periods of time.
• Able to work in a fast-paced, multi-tasked environment.