Surveillance Security - Global Command

About the role

As a Surveillance Security Ambassador, you will be the person spotting threats before they escalate in environments such as security operations centers, call centers, parking gatehouses, and more. Your sharp eye and attention to detail will be critical in monitoring security systems to detect suspicious activity and ensure the safety of individuals and property.

You will work in a centrally managed, 24x7 team that monitors alarms, access control, and camera platforms. You will monitor and triage incoming communication streams, serve as a critical first point of contact for security and safety-related incidents globally, and respond to incidents using established procedures and protocols.

Responsibilities

• Monitor security systems to detect any suspicious activity
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Conduct regular patrols to ensure the safety of the premises
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies
• Monitor world events that could impact employees and assets
• Use established procedures and protocols to respond to incidents and alarms

Requirements

• Be authorized to work in the U.S.
• Provide documentation of High School Diploma or GED
• Pass an extensive screening process
• 3-5 years of experience in security operations centers or travel risk programs
• Strong report writing skills
• Good eyesight and excellent ability to maintain focus
• Strong proficiency with technology and computer skills
• Ability to quickly learn various software tools
• Strong multitasking and customer service skills
• State security license, if required

Security Operations or GSOC experience is a plus.

Schedule

Full-time position with the following shifts:

• Sunday: 3rd shift, 11 p.m. to 7 a.m.
• Tuesday through Friday: 2nd shift, 4 p.m. to 12 a.m.

Pay

Competitive hourly wage of $21 per hour, based on experience. DailyPay is available for GardaWorld employees.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy and paid holidays
• Disability coverage and life insurance options
• Uniform provided at no cost
• Career growth opportunities at GardaWorld