Surveillance Operator

Essential Duties And Responsibilities

• Keeping the Surveillance Manager/Director informed of Surveillance activities and incidents
• Communicating with IT to make sure all camera and equipment issues are immediately addressed
• Working with management to create and enforce new policies as necessary
• Participating in the Compliance Committee

OTHER Duties and Responsibilities

• Ability to learn to operate the video surveillance equipment (cameras, computer workstations, photo printer, etc.)
• Completes reports of observations and incidents in a timely manner. Document incidents, observations, and activities in the Surveillance Daily Log.
• Able to export video footage using all pertinent camera angles.
• Capable of conducting live monitoring of a patron or team member while they walk through the Casino and the outside perimeter without losing them.
• Operates and maintains Surveillance equipment.
• Makes observations and reports all discrepancies to the proper authority and/or departments.
• Ensures that assigned work area is maintained in a good state of repair.

Qualifications

• MUST have excellent verbal and written communication skills.
• Must be able to communicate clearly and effectively in person, by telephone/radio, and via email.
• Must be able to write clear and grammatically accurate reports.
• Ability to learn report writing and footage retention.
• Must be able to work any shift including weekends, holidays, and overtime when necessary.
• Must be computer savvy.
• Must be able to maintain a high level of confidentiality.