Surveillance Operator

About the role

The Surveillance Operator’s main function is to provide a friendly and safe environment for guests and team members while protecting company assets.

Responsibilities

• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees
• Exercise good judgment in solving problems and resolution of guest issues
• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations
• Read, interpret, and analyze security reports and other company documents daily
• Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings
• Monitor incidents resulting in loss and investigate to determine the source of the loss
• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic
• Overall surveillance monitoring of all Casino activities
• Monitoring all games, noting any suspicious activity
• Utilize necessary equipment to identify, record, document and report illegal, suspicious or unusual activities occurring on property

Requirements

• One year or more of surveillance experience
• Have or are able to obtain any gaming license that may be required
• Must be at least 21 years of age

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities