Surveillance Operator

About the role

Maintain close surveillance on all gaming areas and other activities via electronic monitoring systems, observing both guest and employee activity to maintain integrity of games and company assets.

Responsibilities

• Utilize necessary equipment to identify, record, document, and report illegal and unusual activities occurring in the hotel, parking garage, restaurants, administration building, and any other non-gaming areas.
• Report all illegal and unusual activities to the appropriate authorities
• Support and maintain Horseshoe courtesy guidelines
• Promote outstanding guest relations
• Perform other duties as assigned

Qualifications

• Physically mobile with reasonable accommodations.
• Must be able to lift and carry upwards to 65 pounds.
• Must be able to bend, reach, kneel, twist and grip items while performing daily tasks.
• Read, write, speak, and understand English.
• Operate in mentally and physically stressful situations.
• Respond to visual and aural cues.

Skills

• Knowledge of gaming regulations
• Ability to operate surveillance equipment
• Attention to detail
• Strong communication skills

Benefits

• Comprehensive health insurance
• Flexible work schedule
• Professional development opportunities
• Employee discounts at Horseshoe properties

Pay

Compensation is commensurate with experience.

Schedule

Hours vary based on department needs.

Benefits

• Health insurance
• 401(k) retirement plan
• Employee discounts