Surveillance Operator

About the role

The Surveillance Operator is responsible for monitoring live surveillance footage across the casino floor, detecting and reporting any suspicious activities or violations of company policies. This role requires attention to detail, strong observation skills, and the ability to make quick and accurate decisions. Operators must ensure the integrity of casino operations by identifying irregularities in real-time and documenting them accurately.

Responsibilities

• Maintain surveillance records by ensuring all recorded footage is properly archived, following company policies for data storage and retention.
• Support investigations by providing footage, reports, and insights into incidents or irregularities.
• Collaborate with law enforcement agencies by providing surveillance footage and information relevant to criminal investigations and arrests.
• Ensure compliance with Department of Justice regulations and California Gambling Laws as they apply to surveillance operations.
• Communicate effectively with upper management and other departments regarding irregularities observed. Document incidents clearly in written reports and ensure timely follow-up.

Qualifications

• High school diploma or GED is required.
• Knowledge of casino operations, gaming rules, and regulations is beneficial.
• Previous experience in the gaming industry is preferred.
• Basic ability to read, converse and write in English; must be able to read and comprehend simple instructions; and effectively communicate with upper management on irregularities observed.
• Ability to apply common sense understanding to carry out written or oral instructions and apply ethical decision making. Must possess excellent verbal and interpersonal skills as well as being a team player.

Requirements

• Must be at least 21 years of age to apply for this position.
• Must be able to secure licensing through state (DOJ) and local agencies. Disqualifiers include felony convictions (no matter how long ago) or a misdemeanor conviction involving dishonesty or moral turpitude within 10 years of application per DOJ regulations.
• Successfully pass a background check and drug screening.
• Successfully pass a basic mathematics assessment which includes questions involving basic arithmetic such as addition, subtraction, division, multiplication, and percentage calculations.

Pay

Surveillance Operator: $23 upon successful passing of all required assessments at the end of training *Training rate is listed below

• HOURS: Graveyard shift (shift start time between 8pm – 8am)

Schedule

HOURS: Graveyard shift (shift start time between 8pm – 8am)