Surveillance Officer #10117311-23500, Part-Time, Perm in Roswell, NM

About the role

Acting under general supervision, monitor and track participants’ compliance in court-ordered programs, attend related court proceedings; and prepare detailed oral and written surveillance reports.

Responsibilities

• The Surveillance Officer is responsible for performing both scheduled and non-scheduled site visits to participant’s homes, schools, work, or other locations to monitor program compliance.
• Tracks and administers breath, urine, and sweat patch drug tests as necessary.
• Documents all interactions with program participants in the case management system.
• Maintains accurate case files and records.
• Prepares precisely written reports detailing participant program compliance, tracks, and records community service participation, and attends court proceedings.
• Participates and provides input during meetings with court staff and other programs.
• Maintains drug testing equipment and supplies.
• Maintains and installs alcohol monitoring equipment and GPS.
• Participates in community education and outreach related to court programs.
• Serves the court in accordance with appropriate statutes, rules, procedures, or committees.
• Other duties as assigned.

Requirements

Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.

Skills

• Demonstrate knowledge of the probation process, New Mexico law, civil and criminal procedure; court rules, policies and procedures, operations and structure; legal terminology; substance abuse and drug testing methods, program monitoring protocol and equipment; police reporting procedures.
• Recognizing vital case facts that require documentation in the case file or may need further action.
• Demonstrated ability to recognize and appropriately respond to safety and security issues using conflict resolution or verbal de-escalation techniques, work effectively with hostile individuals or individuals under the influence of drugs or alcohol; provide equal and impartial services regardless of a protected status.

Qualifications

Minimum qualifications: Education: High school diploma or GED. Experience: Two (2) years of experience in social services, probation, as a corrections officer, or work in a related field. Experience substitution: Additional post-secondary education in a related field may substitute for experience. Thirty (30) semester hours equals one (1) year of experience.

Benefits

• Medical/Dental/Vision/Rx
• Short and Long Term Disability Insurance Programs
• Employee assistance program (EAP)
• State paid life insurance
• Supplemental and dependent life insurance
• Optional flexible spending accounts for medical, day-care, and travel expenses
• Paid vacation and sick leave up to eight (8) weeks
• Eleven (11) paid holidays
• Up to 12 weeks of paid parental leave