Surveillance Investigator

About the role

Are you looking for a company who believes in world class employee culture and focuses on growing you professionally? Alpine Intel is dedicated to innovation across the property, auto, liability, and workers comp insurance fields – helping our customers reach peak performance throughout the policy life cycle. Through our operating brands, HVACi, StrikeCheck, National Fire Experts, Donan Engineering, BSC Forensics, Component Testing Laboratories, The Robison Group, VRC Investigations, TechLoss, Mecanica Scientific Services, and HMI we are respected as the industry leader for our scale and our track record of conducting expert, specialized, and accurate investigations. Headquartered in Charlotte, North Carolina, our team of experienced professionals provides high-quality solutions nationwide. Alpine Intel is looking for bright candidates with a passion for problem solving to join our growing team. Individuals selected for the position will be expected to perform investigations of workers compensation claims, liability investigations, multi-line insurance claims, criminal and civil background checks, and other investigative tasks.

Responsibilities

• Thoroughly complete assigned cases.
• Testify to the collected facts obtained in any hearing or court of law as needed.
• Assist other investigators on challenging cases.
• Make sound judgments both during the investigation and with future handling recommendations.
• Turn in updates, evidence, and report in timely manner.
• Upload surveillance video upon completion of daily investigation.

The nature of this job requires early hours, long days, and travel into surrounding areas.

Requirements

• At least one year of private investigator (PI) experience strongly encouraged.
• Own a reliable computer, preferably a laptop.
• Access to high‑speed internet and a scanner or fax machine.
• Strong computer and internet skills.
• Proficient with a digital camera.
• Own reliable transportation.
• Possess a valid driving license.
• Upon hire, submit a driving record provided by the state DMV or Secretary of State.
• Pass an extensive background check.
• Pass a drug test with negative results (except when undergoing documented medical treatment).
• College degree preferred.
• Flexible schedule – able to work weekends, holidays, and possible evenings.

Qualifications

• Self‑motivated, determined, and intuitive.
• Strong initiative and work ethic.
• Ability to identify critical issues quickly and accurately.
• Demonstrated observational, organizational, and listening skills.
• Excellent oral and written communication.
• Ability to work independently as well as in a team.

Benefits

• Paid travel time and reimbursement for mileage, tolls, and other per diem items.
• Training provided by The Robison Group (remote and/or in‑classroom) to ensure success before moving into the role.

Schedule

Early hours, long days, and travel into surrounding areas are required; flexible schedule including weekends, holidays, and possible evenings.