Surplus Lines Tax & Compliance Analyst

About Our Client: The organization operates exclusively within the insurance industry, providing workflow optimization, data and technology services, and strategic operating model transformation. It serves over 2,000 carriers, brokers, wholesalers, and MGAs, maintaining a client retention rate above 96% for more than ten years. Recognized as a market leader, the company has been repeatedly listed on the Inc. 5000 for sustained growth. About the Opportunity: The SURPLUS LINES TAX & COMPLIANCE ANALYST plays a crucial role in front-line customer service by managing tasks related to insurance regulatory compliance and client support. This position ensures effective communication with clients and regulators, maintains operational accuracy, and supports team members, directly impacting client trust and partnership. Responsibilities: Respond to client emails, inquiries, billing questions, and payment confirmations professionally and promptlyPrepare, process, and distribute surplus lines tax reports, payments, and filing confirmationsCoordinate regularly with state regulators to ensure compliance with surplus lines regulationsDelegate and oversee backend processing tasks to support operational efficiency and accuracyTrain and mentor team members on workflows, processes, and best practicesServe as escalation point for client and operational issues, including participating in resolution callsProvide cross-functional support and backup for leadership team members as neededManage multiple priorities while collaborating with clients, regulators, accounting teams, and internal departments Requirements: High school diploma or equivalent1-2 years of surplus lines tax filing experienceProperty & Casualty (P&C) license preferredProficient with Microsoft Office Suite including Word, Outlook, Access, and advanced ExcelStrong customer service orientation with problem-solving skillsExcellent written and verbal communication skillsCollaborative team player committed to team successDetail-oriented and process-driven with focus on accuracy and organizationTechnically proficient and able to learn multiple internal and external systems quickly Pay Range and Compensation Package: Salary range: $19.63 to $33.13 per hour, varying by geographic locationIncludes eligibility for annual bonuses and benefits Benefits & Perks: Generous paid time off including holidays and floating holidaysFull employee healthcare coverage starting Day 1Medical, dental, and vision benefits available from Day 1401(k) plan with employer match vested from Day 1 Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.