Surgiphor Market Manager- East

This role is responsible for driving adoption, penetration, and market expansion of BD’s Surgiphor portfolio across assigned strategic accounts and geographies. It blends market creation, clinical engagement, and account execution, partnering closely with National Accounts, Direct/Indirect Sales, Marketing, Professional Education, and Medical Affairs to accelerate growth and establish BD as the preferred partner for surgical wound irrigation solutions.

Responsibilities

• Train 1099 Reps and collaborate with 1099 distribution partners.
• Expand accounts beyond Orthopedic or 1099-driven channels.
• Maintain existing non-1099 covered accounts.
• Manage SFDC pipeline and forecasting, including overseeing funnel roll-up from 1099 partners.
• Develop thorough knowledge of the BD Surgiphor portfolio.
• Drive surgeon education in partnership with 1099 reps and Medical Science Liaisons (MSLs).
• Handle enterprise/top-down responsibilities tied to the Surgiphor portfolio.
• Attain sales goals and grow BD Surgiphor in the designated area.
• Position yourself as a product specialist, educating key stakeholders on innovative products and solutions.
• Develop new customers and establish lasting customer relationships.
• Discuss products in relation to human anatomy with a strong understanding of medical and surgical terminology.
• Demonstrate high clinical competence, including confidence and experience in the Operating Room.
• Travel within the defined geographic area up to 75% of the time, including multiple overnights.
• Develop and maintain strong relationships with Surgiphor Key Opinion Leaders (KOLs) within the territory alongside the MSL team.
• Support National and Regional Symposiums from sales, market research, and KOL relationship development standpoints.
• Collaborate with distribution channel partners as needed.
• Conduct key product demonstrations, in-servicing, and training for clinical staff.
• Identify new business opportunities and implement strategic plans to expand market share.
• Attend on-label surgical procedures to provide technical support and ensure proper product usage.
• Collaborate with marketing, customer service, and medical affairs teams to meet customer needs and ensure product availability.
• Provide timely feedback on customer requirements and issues affecting the Surgical Wound Irrigation market.
• Provide frequent and timely verbal and written feedback on performance related to business objectives, documenting sales metrics in Salesforce.com.
• Monitor progress of each territory within the respective area to successfully achieve and exceed annual sales goals.
• Manage individual budget.
• Maintain compliance with BD Quality Policy and all documented quality processes and procedures, prioritizing patient safety and product quality.
• Report customer complaints in accordance with BD’s complaint procedures.
• Conduct business with integrity in line with BD’s Code of Ethics, BD Way, and all applicable policies, rules, and procedures.
• Support BD Commercial Excellence by complying with daily, weekly, and monthly management rigor focused on growth to drive disciplined process excellence and accountability in Salesforce.
• Perform special projects and other duties as assigned.

Requirements

• Bachelor’s degree in Business, Life Sciences, or related field required.
• Minimum of 5 years of sales experience, preferably in the medical device/medtech industry.
• Preferably 3+ years of documented sales experience with Surgical Wound Irrigation products.
• Ability to work in an Operating Room respectfully, tolerate observing surgeries, and potentially stand for extensive hours.
• Prior 1099 and/or IDN level contracting experience preferred.
• Documented history of meeting or exceeding sales targets.
• Familiarity with Wound Irrigation/Infection Prevention markets.
• Strong persuasion and influencing skills.
• Strong organizational and time management skills.
• Self-motivated, takes on additional responsibilities, and balances priorities with minimal direction.
• Good judgment and professional behavior.
• Ability to effectively build and sustain professional relationships with hospitals, sales personnel, and home office teams.
• Proficiency in Microsoft Office Suite.
• Must possess and maintain a criminal background satisfactory to BD (monitored annually or as needed).
• Must meet and maintain customer/medical facility access requirements, including drug screenings with satisfactory results.
• Maintain vendor credentialing.
• Must possess and maintain a valid state-issued driver’s license and meet BD’s auto safety standards.

For most roles, BD requires a minimum of 4 days of in-office presence per week. Employment is contingent upon proof of full COVID-19 vaccination or availability/testing in some locations. Accommodation requests will be considered pursuant to applicable law.

Benefits

• Potential Reimbursements: Vehicle use/mileage and phone use.
• Health and Well-being Benefits:
  • Medical, dental, and vision coverage.
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • Hospital Care Insurance, Critical Illness Insurance, Accidental Injury Insurance.
  • Life and AD&D insurance, Short-term and Long-term disability coverage.
  • Long-term care with life insurance.
• Well-being Resources:
  • Anxiety management program, wellness incentives, sleep improvement program.
  • Diabetes management program, virtual physical therapy, emotional/mental health support.
  • Weight management programs, gastrointestinal health program, substance use management.
  • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefits.
• Retirement and Financial Well-being:
  • BD 401(k) Plan, BD Deferred Compensation and Restoration Plan.
  • 529 College Savings Plan, financial counseling, Baxter Credit Union (BCU).
  • Daily Pay, college financial aid and application guidance.
• Life Balance Programs:
  • Paid time off (PTO), including all required state leaves, educational assistance/tuition reimbursement.
  • MetLife Legal Plan, group auto and home insurance, pet insurance, commuter benefits.
  • Discounts on products and services, academic achievement scholarship, service recognition awards.
  • Employer matching donation, adoption assistance, backup day care and eldercare.
  • Support for neurodivergent adults, children, and caregivers, caregiving assistance for elderly and special needs.
  • Employee Assistance Program (EAP), paid parental leave.
  • Support for fertility, birthing, postpartum, and age-related hormonal changes.
• Leave Programs:
  • Bereavement leave, military leave, personal leave, Family and Medical Leave (FML).
  • Jury and Witness Duty Leave.

Pay

$202,728 - $334,502 base salary plus incentive. Salary ranges vary for field-based and remote roles and are based on experience, education, skills, and work location.

Schedule

This role requires a minimum of 4 days of in-office presence per week, with up to 75% travel within the defined geographic area, including multiple overnights.