Surgical Device Specialist, Ophthalmology - Pacific North West
The Opportunity
As a Surgical Device Specialist (SDS) you will be integral to successfully delivering the Ophthalmology Vision, working closely with healthcare providers on the introduction of SUSVIMO (Port Delivery System) into the market.
Key Responsibilities
Technical Education and Surgical Support: Provide technical education to surgeons and staff on PDS usage before, during, and after procedures, ensuring clear and concise instruction in and out of the OR. Support surgical and refill procedures daily, and lead training sessions to enhance understanding of SUSVIMO implant and refill procedures.
Customer Relationship Management: Maintain high retention rates of current accounts through outstanding service. Build and maintain strong, lasting relationships, conduct quarterly business reviews, and leverage marketing materials for consultative selling.
Business Development and Lead Generation: Actively canvass to build a qualified lead funnel, convert high potential leads, and consistently achieve territorial quotas. Integrate economic value messages into consultative selling.
Strategic Execution and Collaboration: Participate in the formulation of national marketing strategies for PDS and execute local tactics. Liaise with field partners to maximize account potential through practice development initiatives and clinical expertise.
Fluency and Compliance: Demonstrate fluency in the Ophthalmology Portfolio, competitive landscape, reimbursement, and Genentech Patient Support Services. Communicate clinical information and payer coverage knowledge within compliance guidelines, and triage to internal partners when appropriate.
Leadership and Analytical Skills: Thrive in a consultative selling environment, independently translating strategic direction into actionable plans. Exhibit strong analytical skills to shape strategies, advanced communication and presentation skills, and the ability to thrive in an ambiguous, transformational environment.
Who you are
- 3+ years in surgical device procedure training
- Bachelor’s degree or equivalent surgical device industry experience
- Be proficient in GCP (Good Clinical Practice), Adverse Event reporting and ICH (International Conference on Harmonization of Technical Requirements for Registration of Pharmaceuticals for Human Use).
- Maintain a valid driver’s license, all necessary certifications, and vendor credentialing
Preferred Qualifications
- 5+ years selling experience in biotech industry/pharmaceutical or biotech field sales
- Class III Medical Device experience
- Ophthalmology therapeutic area experience
- MBA or other related graduate level degree
- Marketing experience in other relevant industries
Alternative Combinations/Other Professional Credentials
- Ophthalmic surgery expertise
- Designation as Optometrist, Optician or Ophthalmic technician