SURGICAL COUNSELOR

About the role

We are growing and we are looking for a Surgical Counselor to join our team! You Are Ready to live out our core values in patient and team member interactions.

Responsibilities

• Ensuring thorough patient education and counseling about refractive, laser and surgical procedures.
• Scheduling refractive, laser and surgical procedures for patients; oversees maintenance and distribution of schedules.
• Educating patients on financial responsibility, and answers questions on financial documents and ensures patients sign any necessary consent forms.
• Answering patient phone calls regarding questions or concerns.
• Providing other related services to ensure the highest standards of patient care.
• Communicating with supervisor and/or surgeon regarding potential patient concerns.
• Making follow-up calls to potential refractive candidates.

Requirements

• You Are Ready to live out our core values in patient and team member interactions.
• Committed to patient education and providing excellent customer service.
• Detail-oriented, and good at managing multiple priorities.
• A clear and concise communicator.

Qualifications

• A high school diploma or equivalent.
• Previous experience in a medical office setting preferred.

Skills

• Strong communication skills.
• Attention to detail.
• Organizational skills.

Benefits

• $150 shoe allowance for full time staff.
• 401k with company contributions.
• Education Allowance.
• Wellness Program paired with a Lifestyle Spending Account.

Pay

Competitive compensation.

Schedule

Full-time position.

Investments In YOU

• Vance Thompson Vision offers a full benefits package.

Equal Opportunity Employer

We are committed to creating a diverse and inclusive culture for all employees.