Surgical Coordinator

Our office, Randolph Center for OMS - Hackettstown, is seeking a Surgical Coordinator to join our busy specialty practice. This key role ensures that every step of the surgery process—from scheduling to post-operative care—is smooth and efficient, contributing to an exceptional patient experience.

Responsibilities

• Act as the primary liaison between patients, surgeons, and insurance companies, ensuring that all aspects of the surgery process run smoothly.
• Coordinate and schedule surgical procedures to optimize the surgeon's time and resources.
• Prepare surgical charts and ensure that all necessary equipment and supplies are ready for procedures.
• Provide pre-operative and post-operative instructions to patients, acting as their main point of contact throughout the process.
• Obtain and review surgical consent forms with patients to ensure they fully understand the procedure and associated risks.
• Verify insurance coverage, obtain pre-authorizations, and communicate financial responsibilities to patients.
• Present cost estimates and discuss payment options, offering flexible plans when necessary.
• Maintain accurate, up-to-date patient records in compliance with HIPAA regulations.
• Monitor the inventory of surgical supplies and coordinate with vendors to ensure stock levels are sufficient.
• Collaborate with the surgical team to ensure all staff members are prepared for upcoming procedures.
• Communicate with referring physicians or dentists regarding patient status and updates.

Schedule

• Monday - Friday: 8:30 AM - 5:00 PM

Requirements

• At least 1+ years of experience in a medical or dental office, with surgery coordination experience preferred.
• Strong organizational and multitasking abilities, particularly in managing multiple schedules and priorities.
• Excellent verbal and written communication skills, with a strong focus on patient care.
• Working knowledge of insurance verification and billing processes, especially related to surgical procedures.
• Proficiency in using patient management software and office applications.
• Thorough understanding of HIPAA regulations and a commitment to maintaining patient confidentiality.
• Patient-centered, compassionate approach to handling sensitive situations.
• Ability to sit and stand for extended periods of time.
• Ability to operate standard office equipment.
• Ability to assist patients safely in and out of chairs or treatment areas.
• Ability to maintain clinical positioning for extended periods.
• Ability to work around medical equipment and instruments.
• Adherence to OSHA and infection control standards.
• Ability to perform repetitive hand and wrist movements.
• Ability to respond quickly in emergency situations.

Benefits

• BCBS Medical & Dental insurance options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan with match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

Pay

Position Base Pay Range: $18 USD - $21 USD

616 Willow Grove Street, Ste 4, Hackettstown, NJ 7840