Surgical Coordinator

Summary

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.

Essential Duties and Responsibilities

• Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
• Schedule and coordinate pre-op appointments with the patient and/or the patient's caregiver.
• Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
• Counsel patients for Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.
• Other duties as assigned.

Qualifications

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

Education and/or Experience

• High School diploma or GED equivalent is required
• Experience in financial counseling is preferred
• Experience working with insurance is preferred

Licenses and Credentials

• Minimum Required: None

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

• Frequent walking (75%)
• Sitting (50%)
• Standing (50%)
• Frequent bending, stooping, and reaching (25–50%)
• Lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands are essential
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time
• Occasional driving or climbing may also be necessary