Surgical Coordinator

About the Role

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.

Responsibilities

• Schedule surgery and perform pre-surgery patient education regarding preparation for surgery; communicate with all associated facilities.
• Schedule and coordinate pre-op appointments with the patient and/or the patient’s caregiver.
• Check every patient chart for insurance benefits, prepare a cost summary, and counsel patients regarding finances.
• Counsel patients for Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.
• Other duties as assigned.

Requirements

• Desire to gain industry knowledge and training.
• Demonstrates initiative in accomplishing practice goals.
• Ability to grow, adapt, and accept change.
• Consistently creates a positive work environment by being team-oriented and patient-focused.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.
• Reliable transportation that allows travel to multiple work locations with minimal notice.
• Commitment to work over 40 hours to meet the needs of the business.
• Ability to work weekends when applicable.

Qualifications

• High School diploma or GED equivalent is required.
• Experience in financial counseling is preferred.
• Experience working with insurance is preferred.

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.

Physical Requirements

This role requires a variety of physical activities to effectively perform essential job functions:

• Frequent walking (75%), sitting (50%), and standing (50%).
• Regular bending, stooping, and reaching (25–50%).
• Ability to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and use of technology.
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—required 100% of the time.
• Occasional driving or climbing may be necessary.