Surgical Coordinator

Summary

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.

Essential Duties and Responsibilities

• Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities
• Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver
• Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances
• Counsel patients for Physician Fee and Eye Surgery Center
• Follow up on and collect surgery payments
• Other duties as assigned

Qualifications

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

Education and Experience

• High School diploma or GED equivalent is required
• Experience in financial counseling is preferred
• Experience working with insurance is preferred

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

• Frequent walking (75%), sitting (50%), and standing (50%)
• Regular bending, stooping, and reaching (25–50%)
• Lift, carry, push, and pull items up to 25 lbs
• Constant grasping, writing/typing, and use of technology
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—required 100% of the time
• Occasional driving or climbing may be necessary