Surgical Certified Medical Assistant

Location: On-site at GMC, 202 Prospect Dr, Glendive, MT 59330
Employment Type: Full-Time, Non-Exempt, Hourly (bi-weekly pay)

About the role

Join the team at Glendive Medical Center (GMC) and play a vital role in supporting patients throughout their surgical and infusion care journey. As a Certified Medical Assistant (CMA) in our Surgery and Outpatient Infusion departments, you'll provide both clinical and administrative support while helping create a positive patient experience. This position offers a unique opportunity to work closely with nurses, providers, and interdisciplinary team members in a fast-paced, patient-centered environment.

Responsibilities

Clinical Support

• Prepare patients for surgical and infusion appointments by obtaining and documenting vital signs, height, and weight.
• Escort and room patients while ensuring comfort, privacy, and excellent customer service.
• Conduct post-operative follow-up calls and document patient responses in the electronic medical record.
• Assist with coordinating appointments, referrals, and treatment-related needs for infusion and chemotherapy patients.
• Verify that infusion and chemotherapy orders are current before scheduled appointments.
• Stock supplies, prepare patient care areas, and support efficient clinic operations.
• Serve as a communication liaison between patients, providers, and care teams.

Patient Access & Administrative Support

• Welcome patients and visitors with professionalism and compassion.
• Register patients and maintain accurate demographic and insurance information.
• Verify insurance eligibility and authorization requirements.
• Schedule surgical, infusion, and follow-up appointments.
• Answer telephone calls, assist with patient inquiries, and route messages appropriately.
• Support referral coordination and other patient access functions.

Environmental & Department Support

• Clean and prepare infusion booths and patient care spaces between patients.
• Follow infection prevention standards to maintain a safe and welcoming environment.
• Stock treatment areas and maintain organized workspaces.
• Dispose of waste and linens according to facility policies.
• Assist with regulatory, safety, and infection control compliance.

Requirements

• Certified Medical Assistant (CMA) certification from an accredited Medical Assisting program
• Current Basic Life Support (BLS) certification

Qualifications

Preferred:

• Knowledge of medical terminology
• Experience working with electronic health records (EHRs)

Skills & Abilities

• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Commitment to confidentiality, safety, and infection prevention standards
• Ability to work effectively as part of a multidisciplinary team

Physical Requirements

• Ability to stand and walk for extended periods
• Frequent bending, reaching, pushing, and pulling
• Ability to lift and carry up to 25 pounds
• Ability to perform essential job functions with or without reasonable accommodation

Work Environment

This position works in a healthcare environment and may be exposed to:

• Communicable diseases and body fluids
• Hazardous cleaning agents and toxic substances
• Ionizing radiation
• Pharmaceutical and medicinal preparations

Appropriate training and personal protective equipment will be provided.

Benefits

• Medical, dental, and vision insurance
• Employer-paid life insurance and disability coverage
• 401(k) with company match
• PTO, extended illness, and holiday pay
• Optional additional benefits

Schedule

Monday - Friday | 8:00AM – 5:00PM

Pay

Hourly (bi-weekly pay)

Why Join Glendive Medical Center?

At GMC, you'll be part of a dedicated healthcare team committed to providing exceptional care to patients across eastern Montana and western North Dakota. We foster a supportive workplace culture built on our SERVE values: Service, Excellence, Respect, Value, and Engagement. Here, you'll find meaningful work, opportunities for growth, and the chance to make a difference in the lives of our patients and community every day.