Surgical Authorization Specialist

Benefits

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match (Part-time employees included)
• Employee Assistance Program that is available 24/7 to provide support
• Employee Wellness Events

Minimum Qualifications

• A minimum of 2 years of experience in the healthcare field is required
• Previous experience in referrals/authorizations, front office, and/or charge posting is preferred
• Excellent organizational skills and strong customer service orientation are required
• Strong background in computers and data entry
• Working knowledge of eligibility, verification of benefits, and prior authorizations from various HMOs, PPOs, commercial payers, and other funding sources

Essential Functions

• Monitors the authorizations of upcoming surgical cases on the physician's calendars ensuring authorizations for surgeries are obtained in a timely and accurate manner
• Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms necessary information to allow processing of claims to insurance plans
• Completes surgical cost analysis form, documenting the required surgical cost estimation for collection prior to services
• Verifies benefits on all surgical procedures
• Document authorizations and progress of authorizations in the patient's chart. Enters the authorization information within case management
• Must be able to communicate effectively with physicians, patients, and co-workers and be capable of establishing good working relationships with both internal and external customers
• Participate in providing ongoing training and education of staff as it relates to new processes to ensure timely confirmation of surgical cases
• Work with the department manager to respond to and reduce complaints timely and professional
• Assist surgery schedulers with STAT authorizations
• Ensure strict confidentiality of all health records, member information and meet HIPAA guidelines
• Assists in identifying opportunities for improvement within the daily workflow process
• Attends department meetings as required