Surgery Scheduler

About the Role

We are seeking a qualified Surgical Poster who will provide support to the patient in coordinating all aspects of surgical care in a professional and supportive manner. This person serves as a practice liaison to patients, physicians, hospitals, and other caregivers regarding the patient's surgical care.

Primary Duties & Responsibilities

• Interview patients referred by the physician for coordination of surgical care.
• Explain the procedure, any related tests or treatments to be obtained prior to the procedure, and necessary preoperative consents and authorizations.
• Coordinates the written verification of all surgical care and related services to the patient, noting all in the patient's medical record (EHR) and the practice management system.
• Coordinates the pre-operative schedules for pre-admission testing, additional tests, laboratory work, and required notification.
• Schedules the appointments according to the individual physician's preferences.
• Follows through on ensuring that all pre-ops are received in a timely manner and submitted to nursing for review.
• Completes surgical coordination process by providing written documentation of the schedules and instructions to the patient, scanning copies of the documentation into the patient's EMR record.

Qualifications

• Minimum 3 years of surgical posting experience.
• Proficient knowledge of insurance.
• Computer proficiency and prior experience with Electronic Medical Records (EMR) system is a plus.
• Urology experience is a plus.
• Must have the ability & willingness to travel to other sites as necessary within a geographic region.

Knowledge, Competencies & Skills

• Excellent customer service skills.
• Attention to detail and willingness to learn.
• Proficient knowledge of medical terminology.
• Strong communication skills, both verbal & written.
• Proficient computer software and database skills.
• Comfortable working in a fast-paced environment.
• Very comfortable asking probing questions to patients.
• Must demonstrate a caring, compassionate, and patient attitude.
• Maintain HIPAA compliance.
• Multitasking and proactive problem-solving.
• Ability to type a minimum of 40 words per minute.

Physical Requirements

• Able to sit, stand, and or walk throughout the day.
• Intermittently required to stoop, bend, speak, and listen.

Pay

$21.00 - $24.00 per hour

Schedule

Full-Time