Surgery Scheduler

About the role

The Surgery Scheduler serves as a key member of the PREPARE team and is responsible for coordinating, scheduling, and managing preoperative appointments for patients undergoing surgical and procedural care.

Responsibilities

• Schedule PREPARE appointments using established clinical guidelines and scheduling protocols.
• Cook up phone consultations, in-person visits, RN Teach appointments, and specialty referrals as needed.
• Reschedule, cancel, and modify appointments while maintaining clinic efficiency and access.
• Cook up communication with internal departments and external entities related to patient care.
• Monitor waitlists and prioritize urgent, add-on, and time-sensitive cases.

Qualifications

• Minimum of 3 years of experience in healthcare scheduling, patient access, medical office operations, and administrative support.
• Ability to schedule patients for appointments.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Proficiency with electronic scheduling systems and standard office software.