Surgery Center Administrator

Responsibilities and Expectations

• The daily operation of the facility.
• Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility.
• Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals.
• Appointing a person responsible for the facility in the absence of the Administrator.
• Planning for the services provided by the facility and the operation of the facility.
• Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable.
• Lead discussion/presentation during Monthly Operations Review call with Office team.

Business Operations

• Deploy, monitor, and ensure that EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program.
• Ensure compliance with policies and procedures as related to internal controls.
• Develop, monitor, and control the staffing needs, operations budget, and capital budget.
• Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives.
• Ensure compliance with government regulatory agencies and accrediting bodies.
• Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements.
• Establish pricing for procedures based on cost analysis and local market standards.
• Foster positive work relationships among all departments of the facility and act as liaison between office and all staff at the facility.
• Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff.
• Closely monitor variations in the financial performance of the facility to avoid cash flow problems.

Personnel Administration

• Hold monthly staff meetings outlining goals and priorities of the facility.
• Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness.
• Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee.
• Review and approve the disciplinary action and/or discharge of employees.
• Evaluate management performance and other staff as designated.
• Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions.
• Develop employee productivity analysis, utilizing Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume.
• Implements a program of job-based orientation, training, and ongoing evaluation for all employees.
• Manage all employee files and records.
• Provide educational opportunities for professional staff development.
• Promote the implementation of positive customer relations by the employees and physicians.

Clinical Services

• Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards.
• Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility.
• Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering.
• Maintain the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs.
• Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with Sales Plan and the business plan for the facility.
• Identify and develop new services defined as appropriate for ambulatory surgery centers.
• Foster positive public relations, marketing, and planning.

Quality Improvement

• Develop, evaluate, and promote implementation of a continuous quality improvement program.
• Administer the infection control program and medical staff review of the quality improvement program.
• Identify and correct quality care issues.
• Develop statistical indicators to use in evaluating the overall operations and quality of care provided.
• Serve as a member of the Quality Improvement Committee.

Medical Staff Relationships

• Process the credentialing of practitioners of the facility.
• Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis.
• Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff.
• Promote positive relationships between employees and practitioners.
• Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies.

Administrative Representative

• Attend corporate administrative meetings representing the facility.
• Act in accordance with the vision, mission, and business philosophy of the facility.
• Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration.
• Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation.

Personal Development and Professionalism

• Identify areas that require additional reinforcement through education, consultation, or practicum.
• Attend all mandatory in-services and meetings.
• Follow the facility's professional conduct and dress code policy.
• Maintain patient, physician, and employee privacy and confidentiality per policy.
• Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees.