Supvr Parking Transport Svcs

Job Summary

Supervises personnel within the Parking and Transportation department. Assists with area and resource maintenance, inventory and supply management, and training of staff.

Qualifications

• All drivers positions require a CDL with a "P" endorsement.
• 1 year of experience in a management or supervisor role.

Key Responsibilities

• Ensures that work areas and equipment are safe, properly maintained, free of debris and clutter, and in good operating condition.
• Reports any accidents, violations of policy, safety hazards or any unusual occurrences.
• Affords assistance in resolving customer concerns.
• Maintains monitoring of emergency use areas such as fire lanes, loading zones, and handicap parking spaces to ensure resources are being properly used.
• Affords assistance in the development of policy and strategies.

Technical Capabilities

• Operations Planning (Novice): Anticipates resource needs to meet objectives and implements appropriate processes.
• Leadership (Novice): Formulates a vision while motivating & guiding employees promoting engagement. Leaders state precise goals, ensures the commitment of individuals to those goals, defines the methods of measurement, and provides the incentive to accomplish measureable outcomes.
• Business Results (Fundamental Awareness): Ability to achieve business results while focusing on quality, customer satisfaction, and stewardship.
• Quality Management (Novice): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
• Compliance (Novice): Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.
• People Management (Novice): Interacting, communicating, building relationships and developing employees.
• Customer Conflict Management (Intermediate): Ability to manage conflict, disharmony and strife among people and situations, while recognizing and addressing sensitivities.

Core Accountabilities

• Organizational Impact: Plans and sets day-to-day objectives for the team that have a direct effect on the results of the department or area that the job is in.

Core Capabilities

• Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.
• Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.
• Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
• Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
• Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications

• Responsibilities: N/A
• Certifications: N/A
• Work Experience: 4 years
• Education: High School Diploma or GED